ASPCA | Pet Insurance Review

I have tried all the carriers including VPI, Pet Plan, Pet's Best and then finally I found the BEST in ASPCA Pet Insurance. All of the others covered very little but had consistently high premiums for my now almost 13 year old Purebred Yorkshire Terrier. I have their Level 4 with Adv Wellness protection that I started when he as about to turn 10. One incredible aspect is that they will insure dogs over 10 years old out of the gate. I am so grateful I changed insurers and would never leave ASPCA. Sammy got pancreatitis in February from eating cheap store bought Beneful. I had just gotten out of the hospital myself and he was throwing up everything he ate. I was so scared that I would lose him. I am in a wheelchair and he has been with me since an accident in 2002. He was hospitalized for 2.5 days. Since I am also a Care Credit Card Holder I did not have to worry about making a financial decision to take care of him. No matter the cost. He was well in about 2 weeks and now I make all of his food myself. He is happy, healthy and when I received the reimbursement for his $3500 bill I was ecstatic. ASPCA paid 90% of the charges. I love my ASPCA insurance and my Care Credit Card!! I highly recommend you ignore the rest and check out ASPCA esp if you have an older animal. The customer service is superb, premium options are flexible and claim reimbursement is fast.

Recently posted this on my Facebook Page: Love being with http://petshealthplan.com/. Just got notified my claim for Luna's stitches got processed...only 1.5 week turn around & they are going to direct deposit in my account! Getting $104.74 back off of the $187.74 bill...would have been more, but we hadn't met the $100 deductible for the year yet. Crazy awesome customer service any time I've had to call and they give a multi-pet discount. Been with them for over 10 yrs back when they were the only pet insurer I could find...there's more out there now, but I haven't seen anything to entice me away from this company! UPDATE since post: The next day Hartville called us to make sure Luna was doing well & to let me know my claim was processed. They really have customer service down! Their website is recently updated where I can submit & view progress of my claim online! LOVE it! Thank you! Thank you!

I would recommend this insurance to every one.

I am continually and pleasantly surprised at how easy and quick it is to speak with anyone from customer care. They are always knowledgeable, polite, and seem to be genuinely interested in the health of my pet. When I need to call for something, I have the utmost confidence that I don't have to go through several channels or be put on hold before I speak with someone. I wish all other companies followed your playbook!

Long Term customer. Very pleased with the new changes with preventive care.