ASPCA | Pet Insurance Review

I just purchased pet insurance due to rescuing a Border Collie/Lab as a puppy and not days later she fractured her back leg at 5 months old, due to her jumping for a toy. Took her to the local Animal Hospital whom took multiple sets of X-rays and required her to be in a hard cast and then a soft cast, which ASPCA covered all exams and tests within the standard amount allowed. Personally, I could not have asked for more from an insurance company. I truly feel that I was provided the coverage as stated in my policy. Too bad my own health insurance can't provide myself painless ways to file a claim.

I have two cocker spaniels, one of which is allergic to just about everything and has lupus to boot! The other has a thyroid issue which is controlled with medication. ASPCA has always been very cooperative and compassionate. I have tried other insurances but none have ever taken the time to call and see how our pets are doing! I won't even think about trying anyone else!

The online member center and the claim form process was very easy to understand and navigate. We filed an estimate first and then the claim once our puppy had the surgery to fix a broken bone. Throughout the process, ASPCA pet insurance was communicative, via email and with phone calls. I was very impressed by the phone calls, which were from courteous, caring, and professional individuals.

We have had ASPCA insurance on our Gordon Setter since she was a puppy. It is strictly for emergencies and major medical events Over the years we have had several events that generated claims. Service has always been prompt and helpful.

When we adopted our Sheltie we took her to our vet the next day. She gave us our health certificate and I asked her about insurance. She gave us an ASPCA pamphlet. I compared it with others online and decided to go with ASPCA. We had never had pet insurance before for any of our many pets and I wondered if it was really necessary. Bella just turned 3 yrs. old and after a horrible sickness and a lot of tests was diagnosed with canine lupus. Inherited and ongoing illness. ASPCA has been very helpful every time I have called them. They have paid claims quickly and I am so grateful that we have this insurance. Bella is doing well now and we are hoping for many good years ahead with her.