ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,781

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Shannon French

LOVE this Company! Long time customer-6 Pet Owner

Recently posted this on my Facebook Page: Love being with http://petshealthplan.com/. Just got notified my claim for Luna's stitches got processed...only 1.5 week turn around & they are going to direct deposit in my account! Getting $104.74 back off of the $187.74 bill...would have been more, but we hadn't met the $100 deductible for the year yet. Crazy awesome customer service any time I've had to call and they give a multi-pet discount. Been with them for over 10 yrs back when they were the only pet insurer I could find...there's more out there now, but I haven't seen anything to entice me away from this company! UPDATE since post: The next day Hartville called us to make sure Luna was doing well & to let me know my claim was processed. They really have customer service down! Their website is recently updated where I can submit & view progress of my claim online! LOVE it! Thank you! Thank you!
5

out of 5

POSTED: | BY: Barry Stevenson

Very good Insurance, Good service

I would recommend this insurance to every one.
5

out of 5

POSTED: | BY: Alisa Auzenne

Cannot Imagine Receiving Better Customer Care

I am continually and pleasantly surprised at how easy and quick it is to speak with anyone from customer care. They are always knowledgeable, polite, and seem to be genuinely interested in the health of my pet. When I need to call for something, I have the utmost confidence that I don't have to go through several channels or be put on hold before I speak with someone. I wish all other companies followed your playbook!
5

out of 5

POSTED: | BY: Joan B

Improvements make this the Best Coverage

Long Term customer. Very pleased with the new changes with preventive care.
5

out of 5

POSTED: | BY: Janet

We recommend this company

ASPCA has been insuring our dog for six years of accident insurance. We have a curious dog who gets into trouble from time to time. Most recently she had an argument with a porcupine. She lost that one. ASPCA came through and save us $1000. of vet bills. It is a good company and acted speedily to help pay the bills.
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Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Insurance detail
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.
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