ASPCA | Pet Insurance Review

I love how easy and fast it is to file a claim online. I used to have my vet office do it until I realized how faster it is to do it myself. The vet office would take at least a week to do it and then I had to wait for the mail to get to ASPCA, and it would be 2 weeks before I could view the claim online. I now file it online myself and within seconds it is available to track! I love how simple it is to read the explanation of benefits. The website is easy to navigate and pretty straight forward. There was only one time I had to call customer service over something that was my fault regarding my plan. I forgot to add the wellness plan to my new puppy's plan. They were able to fix that for me even though you are only allowed to change your plan once a year. I had been a loyal customer to them for over a year before I insured my second dog through them. ASPCA vales their customers. I only filed one claim in my first year insured by them. I was satisfied with my refund and the simplicity of it all. Days after receiving my new puppy I was at the vet for her first visit. And second. A month later she was hospitalized twice. I filed many claims within the first few months of her life. I am highly satisfied with the service I have received. The only thing I'd suggest improving is the amount of money I am refunded. How great would it be to receive 100% back? Also, it would be nice to be able to not have to pay up front and wait for the money refund. I understand that is not how animal insurance works.

Our 8 year old lab Maddie was diagnosed with an autoimmune system problem, and she had to undergo tons of tests. To know that we had pet insurance from day one, was a very comforting thought. ASPCA certainly confirmed our trust, the reimbursement was prompt and without problems. I certainly would and have recommended ASPCA to all my friends with dogs. .

Pet insurance on my second pet. First died very early and ASPCA did a great job when she was very ill. Now on our 2nd policy and still am most pleased with how they respond to claims. They are processed fairly and quickly. I've recommended them to several other pet owners, they joined and are also very happy with the.

LUCY'S INSURANCE IS REALLY GOOD. EXCELLANT RESPONSE TIME TO CLAIMS.

Murphy had an eye injury that could have resulted in his eye being removed. However, we were put in contact with the only animal eye specialist in Kansas and he is doing just fine. ASPCA paid all covered expenses. Murphy and his mother, Allie are rescue Shih Tzu we adopted 1 1/2 years ago from LAPP. We renewed our ASPCA policies again, but hope we don't have to collect in 2016! Thank you very much.