ASPCA | Pet Insurance Review

ASPCA pet insurance , has been very helpful for us since our little pixie likes to get into trouble and eat things she shouldn't, we we're reimbursed a large majority of the cost.

I have been a subscriber to ASPCA insurance for almost four years now, after I retired from the federal government and my shih tzu dogs were getting older. I wanted to make sure that I would be able to cover any catastrophic problem without having to think about where I would get the funds to pay for any expensive procedures. All went well until this year when both dogs were diagnosed with chronic illnesses. For the first time I had to file some claims and the service was not only prompt and efficient but I also received calls asking about how my pups were doing and whether I had any further concerns or questions. This kind of compassion and concern is something that I have never encountered before from any insurance company and it certainly makes me feel good about being a client of ASPCA pet insurance. My dogs are quite precious to me and to have such quality service is worth more than I can say. Kudos to ASPCA Pet Insurance for maintaining such a high standard from their employees.

I have had Petshealth Care Plan for my cats from almost the first day it was available. I have been very satisfied with the customer service, the prompt and fair payment of claims, and the concern of the representatives.I especially appreciate being able to speak to a human when I have a question, and a very pleasant one at that! I have recently had a very serious incident with one of my cats, and received a phone call to see how he was doing. My insurance company never called me! Even though there is more competition today, I have no reason to consider another carrier.

I called to get the forms which were mailed out promptly. I submitted it and they validated the information and sent payment promptly. Most impressively whenever I spoke with a representative they always asked and showed concern for the health of my pet. It was as if the considered Casey a member of their family as well as mine.

Very simple to submit claim. Quick response. Did not pay 80% as expected because the "reasonable and customary" prices are higher here in California.