ASPCA | Pet Insurance Review

I have husky who developed a blocked mucous membrane and were on a wait and see due to the swelling would go up and down. Well she developed a fatty Tumoe around the mucocele and it was decided it should be remove due to compromise to trachea. So we had it removed surgically and it was a hefty bill as it was major surgery. ASPCA pet insurance said they would no cover because the treatment was over 180 days from original diagnosis. I was with them for many years. I begged them to reconsider due to the wait and see. I appealed but to no avail. They also stopped paying for my mix breed for a chronic cough. Needles to say I cancelled because they only pay for easy cheap things and are not there for you when you really need them

ASPCA is the only insurance I have had for my 2 dogs so can't compare to other but I would not make any changes. I have had no issues and I have no complaints with the coverage I chose. Claims are easy to complete. Getting paid on claims is fast. They send me an email to let me know they received the claim. Within a few days I have the money. Customer service is great. I can call with questions and always have an answer. And I like that they always follow up to see how my dogs are doing.

Premium has become a bit pricy over the years, however I never had a problem filing a claim or being reimbursed according to my coverage level.

I have used ASPCA pet insurance for my Swissie since he was born and have always been pleased with their service. I have claimed quite a few medical issues including emergency surgery for bloat and stomach torsion and many issues relating to that as well as teeth cleaning, vaccinations, wellness check etc and have always been happy with the customer service and amount of money I have been reimbursed according to the plan. I would recommend ASPCA insurance to any pet owner. The customer service agents are always friendly and have called many times to see how Hance and I are doing after such a scary incident last year.

My 12 1/2 year old rescue Malti Poo was diagnosed with a mammary gland tumor that turned out to be malignant. The surgery was done, a consultation was made with an oncologist and I was very happy that 80% of the cost was paid by my ASPCA insurance. I was also pleased with the speed the claims were processed and the kindest of the service reps who followed up with me to see how Gigi was doing. Highly recommend getting the insurance.