ASPCA | Pet Insurance Review

I have been with ASPCA since we rescued our adult dog, Molly. I knew I wanted pet insurance and shopped around for a bit before deciding on ASPCA. We have illness and accident for our dog and it's $34.20 a month with a $500 deductible. Needless to say, we have met our deductible every year and end up getting repayment because we have insurance. Their website is really easy to navigate. They have an all electronic claims service, which makes it easy to get claims inputted and tracked at any time. They direct deposit your repayment and are an open book about what charges are applicable. Perhaps the best thing is their customer service. I have always talked with a live person, always been treated with respect and always had my problems solved. I feel like they care that I'm a policy carrier. Plus they called me today to check on Molly, since I had put in a claim for a vet stay due to illness a few weeks before. There was nothing wrong on their end, they were just calling to make sure Molly was feeling better. I recommend ASPCA pet insurance to everyone I meet with a pet. All pet owners should have their pet microchip with the correct information and covered with pet insurance. I will be with ASPCA for the long haul because I believe in what they stand for and feel like they believe in me as a customer.

My mini-Poodle hates to go out when it is raining, rare as it rains here, so she holds on until she is constipated. Recently she carried that too far, and we had to take her to the vet because of her nausea and discomfort. It took lots of meds and procedures to get her back to normal after a fairly long siege of her lethargy, pain, not eating or drinking. ASPCA Insurance helped us greatly in restoring her to good health.

Always paid my claims within 2.5 weeks. They provide exactly what your policy states. No funny business. They are the real deal.

Definitely use the direct deposit option for claim payment

My cat became very ill and it took a number of trips to the vet (and expensive diagnostics including X-rays, scans, blood work, etc...) to determine the cause of his distress. Eventually he required surgery to remove several bladder stones. We submitted multiple claims to ASPCA and were thrilled by the amount that was covered. Due to their website not allowing us to submit claims online (images of the claims were not legible) we ended up having to mail in the paper copies. Because of these issues, the claims processed was quite delayed. However, we ended up with a substantial refund and were very, very impressed!