ASPCA | Pet Insurance Review

After my dog went for a while without any major incident (she already tore both ACLs and had surgery) I considered cancelling my policy. But I kept her insurance since accidents, by their nature, are hard to predict. And I am glad I did so. My dog ended up needing to have multiple cysts removed, and had a growth on her eyelid that had started causing problems. She also got an ocular ulceration, and stress related colitis. She had to be in a cone for three weeks, and that was stressful for me. But getting my claims processed and receiving payments from ASPCA pet insurance was not part of that stress. The payments came before my credit card bills were due, so I didn't have to carry any balance over to the next month. ASPCA pet insurance also called to follow up and see how my dog was doing, which helped me find out about some improvements they made to the member portal and set up direct deposit so I wouldn't have to wait for checks (or worry about missing one in the mail).

When I first decided to give Ruby (my cat) a forever home Health Insurance was not even in the picture. Now after some Thyroid and general health issues I'm thankful I have it. ASPCA has reimbursed my claims promptly and satisfactorily. When dealing with ASPCA associates on the phone they have all been quite friendly and respectful. Also they always inquire about both of my cats with genuine interest and concern. I am happy with my choice of companies.

Not having to make awful decisions based on the ability to pay is very comforting. It is better to have it and not need it than need it and not have it.

Very happy with the insurance so far

MY CHOW HAD ACL SURGERY A MONTH AGO TOMORROW - 3RD DOG IN A ROW TO NEED THIS SURGERY - AFTER FIRST 2 DOGS PURCHASED PET INS WHEN I GOT THIS CHOW - FROM BEGINNING TO END TOTAL COST IS ABOUT $4,900 - THE INS PAID ABOUT $3,000 - VERY HAPPY THAT I TOOK OUT THE INSURANCE AND HAPPY ABOUT THE PROMPT AND COURTEOUS SERVICE