ASPCA | Pet Insurance Review

I've been very happy with my Petshealth policy. My 16 yr old dog developed glaucoma & lost the vision in 1 eye. It was necessary to have a surgical procedure done & Petshealth paid 80% of almost all the charges. There have been follow up appointments & numerous eye drops, the insurance has been great. All payments have been prompt, there have been no problems at all.

We had never had pet insurance until this last almost year and a half. After losing our Chessy to diabetic complications(I gave her insulin 2 times daily for over 4 years) we became aware of how costly an illness/injury can be. Our sweet Ovida (Ovi) was just playing in the house with our Maine Coone. Normal daily activities but she must have twisted the wrong way and hurt her right back leg. I watched her and rested it for 4 days but saw no improvement so went to vet. X-ray and exam followed showing a lot of tearing of her ACL . Ovi was put on Rymidal for imflamation/pain and Ace to keep her calm. Visited surgeon for exam and surgery followed the next day. The insurance paid really well. We are on the 90% of usual and customary coverage. I need to to say that this is a very costly surgery, but necessary. There were only a small handful of charges on the surgeon itemized list that were not paid at 90%. The $300+ first doctor expense was covered as was surgery and follow up medications needed to recoup. I like the fact you can log in to your account, see when received, and where they are with the process. To expedite the payment I had the vet copy all of Ovi's records and sent with first billing. Important to know there are some exceptions...to coverage with timelines. ACL is a bilateral issue and there is a waiting period of a year if the pet had one before. These are the most pleasant people to work with at ASPCA. Every conversation has been helpful, kind and caring. I even received 2 follow up calls checking on Ovi. Sorry so long...but I would not hesitate to go with this company. Stellar!!! Also have our cat on program...haven't needed to use yet; ). Peace of mind if we do.

I have nothing but great things to say about ASPCA Pet Health Insurance. After my dog got sick, they got my reimbursement back to me quickly. Then they called about a week later to see how she was feeling!

ASPCA health insurance is always there for our dog's care. Never have had any kind of problem or refusal to pay over the past 7 years. Easy claim process can do online and scan vet bill. Also claim after processed can be automatically/electronically sent to your bank account. Fast and painless..way better than people insurance.

When our cat, Pepper, passed away we received calls and a sympathy card from the associates at ASPCA Pet Health. We were overwhelmed by this show of compassion. When we adopted our new cat, Mickey, the service associates were quick to tell us how happy they were for us, and again, how sorry they were about Pepper.