ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,792

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Joanne

Best insurance plan

I have 2 cats and used to use another insurance company who, after one of my cats had 2 issues - scratched eye [from his sister] and feline acne, raised his deductible rate for the next year! ASPCA has never done anything shady that like. When I have questions they're very helpful and knowledgeable. You can tell most of the reps have pets as they're very compassionate. I've never had any issues with them and am very happy.
1

out of 5

POSTED: | BY: Jill

Terrible. Didn't pay a claim based on technicality

I have husky who developed a blocked mucous membrane and were on a wait and see due to the swelling would go up and down. Well she developed a fatty Tumoe around the mucocele and it was decided it should be remove due to compromise to trachea. So we had it removed surgically and it was a hefty bill as it was major surgery. ASPCA pet insurance said they would no cover because the treatment was over 180 days from original diagnosis. I was with them for many years. I begged them to reconsider due to the wait and see. I appealed but to no avail. They also stopped paying for my mix breed for a chronic cough. Needles to say I cancelled because they only pay for easy cheap things and are not there for you when you really need them
5

out of 5

POSTED: | BY: Stephanie

Satisfied with Insurance

ASPCA is the only insurance I have had for my 2 dogs so can't compare to other but I would not make any changes. I have had no issues and I have no complaints with the coverage I chose. Claims are easy to complete. Getting paid on claims is fast. They send me an email to let me know they received the claim. Within a few days I have the money. Customer service is great. I can call with questions and always have an answer. And I like that they always follow up to see how my dogs are doing.
4

out of 5

POSTED: | BY: A Desatnik

Became pricy over the years, but reliable

Premium has become a bit pricy over the years, however I never had a problem filing a claim or being reimbursed according to my coverage level.
5

out of 5

POSTED: | BY: Suzanne

Always Been Happy

I have used ASPCA pet insurance for my Swissie since he was born and have always been pleased with their service. I have claimed quite a few medical issues including emergency surgery for bloat and stomach torsion and many issues relating to that as well as teeth cleaning, vaccinations, wellness check etc and have always been happy with the customer service and amount of money I have been reimbursed according to the plan. I would recommend ASPCA insurance to any pet owner. The customer service agents are always friendly and have called many times to see how Hance and I are doing after such a scary incident last year.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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