ASPCA | Pet Insurance Review

I have been an ASPCA Pet Insurance member for nearly four years, during which time I have covered three of my dogs, including one who did not make it. After transitioning from another insurance provider with which I had a very long association, ASPCA has been a breath of fresh air. Their care and concern for me and my animals is top-notch. Their payouts have been consistently strong (amount and response time) - not something I was used to as I had to actively engage the last company to get a nickle. At the beginning of the year, my 12.5 year old Border Collie mix was diagnosed with Cushing's. The Cushing's presented with extreme thirst and urination and I truly thought I was going to lose my girl. It took some time to diagnosis and even with the multiple tests, ASPCA came through. The response I've had from ASPCA has been wonderful, both in payment and showing care and concern for me and for her. Each time I have spoken with someone, they have been exceptional. Their outreach to me is also unparalleled - nothing something I was used to either. I highly recommend ASPCA Pet Insurance.

I love how SPCA Insurance calls after a claim to check up on how my dog is feeling. I wish my Health Insurance cared that much. The customer service is always very friendly.

I recently filed claims for one of my cats and the procedure from start to finish was fast and easy. I submitted the claim online, uploaded photos of my receipts and received my reimbursement not too long after notification of the status.

I've had a pet insurance policy with ASPCA for a few years now and have had to unfortunately file a few claims. They were always paid in a timely manner and with the direct deposit, it was super easy.

We have been very satisfied with our pet insurance reimbursements. Our dog, a wire fox terrier, developed Cushing's with an adrenal tumor 5 years ago, and had we not had the insurance, it would have been a blow. He had to have major surgery and be in the hospital a week at UC Davis. Sadly, the tumor is back and uncontained and invading blood vessels such that we cannot have surgery. He is being medically managed, and again the insurance company has been wonderful and the staff, very kind and supportive.