ASPCA | Pet Insurance Review

I have had ASPCA pet insurance for several years but have not had to file a claim until this past December. My dog, Woogie, was diagnosed with a heart murmur and the vet started her on new medication. She also has allergies and has medication for that as well. Since December I have filed 3 or 4 claims mostly for the medication she takes. I have had a good experience and representatives have called me twice in the last couple of months to ask if I had questions about claims or if I needed anything at the time. The claim process is a bit slower than I would like (takes about 4 weeks of late) but that's not terrible and I have never had a problem getting information or understanding my claim reimbursement. Overall, they do a great job!

During one of the most frightening experiences, it was great to know my cat child had the insurance needed to get him back in good health. ASPCA pet health insurance made it easy to submit the claim and customer service representative was so friendly. Bandit and I give our sincere thank you!

I have never had my insurance company call to check on me. After Gizmo's two claims, a representative called to check on her and make sure I was satisfied with their service. After I submitted the claim with the receipt copy, it took a few weeks for them to reimburse me for a large portion of the bill. It was just in time for me to pay my credit card bill with the charge included. I am very pleased with their service so far and have recommended them to several others.

We have six cats and three dogs and have been with then for many years. We have found that they are reasonable in the amounts paid for each claim and that they are prompt in making payments.

Our claim was simple to submit, communication was excellent and payment came in a timely manner. Payment was surprisingly large! We live in an area where veterinarians charge more than the national average and still, we received great reimbursement. Outstanding Company!