ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,864

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Gail

Go all the way with ASPCA!!!!

Olivia Mia is my heart and I would practically anything to make her life long happy and healthy. Thank you guys at ASPCA my insurance is always on time. Pleased and grateful Lockhart
5

out of 5

POSTED: | BY: Lynda Cleeton

Provided best care ever!

Winston, our 7 year old dachshund, got under the wheel of a rolling car while out camping. The tire was sitting on his head. After he regained consciousness, we went home and then to a 24 hour vet clinic where he got excellent care. After spending the night in ICU, he was able to go home. I didn't know exactly what my ASPCA medical insurance would cover, but I felt confident I could let the pet hospital do whatever was necessary and the expenses would be covered. I was exactly right. I was promptly reimbursed 70% of this costly incident. I couldn't have been more pleased with how my claim was handled.
5

out of 5

POSTED: | BY: Joy Ballinger

I am very happy that I have this insurance.

Through very serious health problem that lasted for many months, I was not disappointed with the response of my ASPCA pet health insurance. Courteous and prompt reply was issued each claim.
5

out of 5

POSTED: | BY: Ruthie Sellers

Best Pet Insurance Out There

Great Company. User Friendly site. Quick insurance payout
1

out of 5

POSTED: | BY: Bettina Schneider

Worst customer service experience EVER!

This company is TERRIBLE!! Insure with someone else! After two months and many, many phone calls I have gotten a different response from everyone I've spoken to. I've uploaded and emailed the invoices three times and again...they are asking for the same invoice. When I call they say they have the invoice. ??? I have NEVER missed my monthly premium and this is the first claim I've ever submitted. You've got to be kidding me! They know how to take my money, just not reimburse for a completely covered expense. I am packing up and taking my money to another pet insurance. Seriously...do not waste your time and money. I am also filing a complaint with my state division of insurance. This is fraud and I'm not letting them get away with it.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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