ASPCA | Pet Insurance Review

Although the process is a bit cumbersome, I see how that is necessary. Once all the paperwork was done I received my reimbursement. We had not used the policy in over a year. In that time we added and then dropped two pets. My pibble had multiple lesions that had to be removed and the bill was very high. The insurance reimbursed the highest amount and we were more than able to handle the rest. I am so grateful we kept the policy.

Just want to say that I have been with Petshealth from the beginning and they are a great company. Customer service is great and they are fast on claim refunds. I recommended them to many friends and they all had good experiences with them.

I have been very satisfied with ASPCA Pet Insurance over the years. Thank goodness I have not had to use it often, The few times I did, they reviewed my claims quickly and I got a reimbursement in a very timely manner.

I have an 8-year-old pit bull mix named Lucy who is very active. We've had ASPCA pet insurance since she was a puppy, and it has always been an affordable way to make sure she was taken care of in the case of an accident or illness. Each year a representative of the company calls me to check in on Lucy and ask how they can improve their service. That phone call is always such a pleasant surprise! Thankfully, over the years Lucy has remained fairly healthy with just a few bumps in the road. Unfortunately, the past few months we have really needed the support of ASPCA pet insurance because Lucy injured herself and it took many appointments, medications and treatments to figure out what was going on. ASPCA has been with us ever step of the way, including compassionate support when calling to ask questions about the next treatment or claim. The service is always timely and comprehensive. They really do have the best interest of our pets at heart, and I have never had to fight for coverage or understanding of our situation. I recommend ASPCA to all of my friends, and to anyone reading this!

I have always carried pet insurance on my dogs (and I recommend that all do this). I chose ASPCA insurance based upon the reputation of the ASPCA. Our plan ran from January to January. In december a routine exam showed my dog was anemic. Initial testing ruled out the common causes. Further testing continued into January, where a serious autoimmune disease was diagnosed. To my shock all claims after January 1 were denied. Why? because the insurance has a clause that coverage for any continue cannot continue into the next plan period. So since my dog got sick in December, we only had two weeks to diagnose and treat this condition. May I point out that they denied me any further coverage before we even had a diagnosis. So much for my fancy Level 4 plan. Run like the wind from this insurance company.