ASPCA | Pet Insurance Review

I have had the experience of filing claims for my beloved 4 year old lab on more than one occasion. The staff at the ASPCA are so superb that should be the service model for all insurance companies, and other businesses too. Must be their love for animals that make them such great people to deal with. Thank you so much. I actively promote ASPCA to my pet owning family and friends. I would give 10 stars if I could. And a shot out to Bob, you are the best. He actually called me days after just to ask how my Belle was feeling!.

As soon as they receive my claim, they send me email,then follow up phone call. Always very friendly and concerning about out dog. They pay me back always with decent amount. I'm so glad that I chose ASPCA. I recommend to everyone who has pets.

Pet insurance is expensive, but it is definitely worth it. My cat's bills have been going up and up, but with this policy, I know that I can cover them. Best part - their reimbursements are fast and fair!

I insured my beloved dogs --Ramone, GoGo & Eos-- with ASPCA Insurance about 3 months ago. Unfortunately, Eos fell ill and I had to bring her to the vet. I put in a claim for the the services she received with ASPCA. From the get-go, throughout the entire claim process, and ending with receiving reimbursement and a follow up call to inquire about Eos' well-being, I found their system easy to navigate, and each person I spoke with there to be courteous, efficient, and as it seemed to me, genuinely caring about my pups. I am very happy I selected ASPCA Insurance for my pups. I am also happy to report that Eos is doing great!

I was a former ASPCA Pet Health Insurance customer, but cancelled today because all three of my claims were denied. I had to draw the line when my dog's recent visit to the vet (including xrays and treatment) was denied on the basis of being a "pre-existing condition." He had eaten a plastic mouth-guard! How is that a "pre existing condition" and not an accident? When I called customer service to see why this wasn't covered, she said it was considered a preexisting gi problem and that the vet didn't find evidence of a foreign body. This is a lie - our vet has pieces of the mouth guard that Luke vomited up. The other claims that were denied were for an ear infection and conjunctivitis. I had the level 2 plan, which is supposed to cover accidents and illness. I think this whole pet insurance is a scam, and I will let everyone know about my experience.