ASPCA | Pet Insurance Review

We've had the worst year. Lost our 8yr old German Shepherd after a brief illness and vowed never to worry about how much it would cost to save our dog. Although we did everything we possibly could for him it resulted in many thousands of $$$ that we weren't expecting to put out. The guilt I felt every time I asked how much the next test or treatment would be was heartbreaking to me. In the end no amount of money could save him but I was worried if something ever happened to our other German Shepherd, would I be able to afford more vet bills. Quickly decided to pick up this insurance upon recommendation of a friend. IT also happened to be the most affordable to us. Little did we know our younger guy would have a very bad year! There's not been anything life threatening but severe enough that I had to put several more thousands out. My biggest relief was that I didn't have to be as worried this time as to what every single item would cost. Each and every time I've submitted a claim, I've gotten a follow up call from a friendly representative to ask how my dog is and if there was anything else they could assist me with. My lastst conversation was me basically apologizing for so many claims. They assured me that's what they're here for! Extremely friendly people working for this company and I'm happy to belong to their group!

We have a Labradoodle and a Maine Coon both covered by ASPCA. Both have benefited from the insurance. Knowing that you are covered makes going to the Vet an easier decision. The customer service at ASPCA is the best I have ever experienced and other companies could learn a lot by using them as their benchmark.

Excellent service - very caring and helpful when one of our dogs passed awy

My I have two kitties with this company--one for 7 years, and she has suffered multiple issues. ASPCA has never questioned her problems, and pays very quickly. They even call to ask how she is doing! Then they send a "thank-you"note. I have had pets with three other companies; ASPCA is the best. I am also a pet journalist and am aware of somethings that others have shared about their frustrations with various companies in this genre. I plan to insure my next pet with ASPCA.

The process to submit a claim is very easy. However it takes at least 3 weeks to get your money back.