ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,796

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jean Smith

Very helpful with cost.

Fast service, good coverage
4

out of 5

POSTED: | BY: BONNIE BEEGUN

COMMUNICATION

I FOUND THEM VERY HELPFUL WHEN I QUESTIONED THE COVERAGE FOR AN UP COMING CLAIM.
5

out of 5

POSTED: | BY: Tove Ford

It's a winner!

I've been delighted with ASPCA Pet Health Insurance. I have a large pitbull mix named Waldo, who had needed veterinary care a number of times in the last year. Unfortunately, we had to change vets three times before finding one that was a good fit for Waldo. Since his medical history is sparse, I wasn't aware that he has adverse reactions to many drugs, as well as a very sensitive stomach. ASPCA Pet Health Insurance has been great, covered all Waldo's care according to the plan I purchased and called to follow up each claim to see how he was doing and if everything was okay. Payment was made quickly and no questions, even though the changing of vets and treatment for reaction to medications must have seemed confusing. My mother has pet insurance through another company and her experience with them has been a nightmare, with claims always rejected or questioned and every attempt made to minimize payouts. She's about to get with ASPCA Pet Health Insurance instead. I would recommend them without reservation. Two thumbs up!
5

out of 5

POSTED: | BY: PAT STANLEY

Care about your pets health and there to help!

Amazing customer service....fast,efficient and always follow up to see how pet is doing. Have had two critical care episodes with my baby and having this help made it so much more able for me to focus on my pet and not worry as much about amount of vet fees. They are so awesome, so happy I took this ins. Had it about 51/2 yrs.
4

out of 5

POSTED: | BY: Kyle Smith

Refund too slow

The only complaint I have with ASPCA Pet Insurance is it takes too long to get a refund. I waited once 3 weeks for the claim to be complete then another three days before it was in my checking account but if I have not made a payment they are quick to send a letter or call

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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