ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,796

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Antonia

Great service and easy to use web site.

I have had ASPCA Pet Insurance for almost one year. The web site is easy to use to submit claim, check on the status, review my policy, and more. The communication is great, I get an email confirmation when I submit a claim or there is a change in the status.
5

out of 5

POSTED: | BY: Jennifer

Would highly recommend ASPCA

Throughout the years all the claims have been processed in a timely manner. Their customer service has always been attentive, knowledgeable and caring.
5

out of 5

POSTED: | BY: Katia Sabbah

Security

I have a very fragile Boxer and spend a lot of time at the vet.Thanks to ASPCA all I have to worry about is my dog and not the bills. They have been reimbursing me very fast.
1

out of 5

POSTED: | BY: Harold. Bean

Slow pay on claims

ASPCA acts like the insurance carriers do for human medical claims. They engage in long periods of review and then request additional records. I have to cash fund claims for my pets and then wait weeks and weeks for reimbursements that claims examiners pick apart. Definitely not fast claim service as they represent their organization to be known for.
5

out of 5

POSTED: | BY: Jaren

Sammy has stopped shaking and trembling

Our Sammy had a neurological condition and was shaking really bad to the point were it was hard to eat and poop. The 1am ER trip with "you may have to put him down" statement was hard to swallow. But the. We took him to a neurologist and got his MRI and Spinal tap. Knowing we had insurance for Sammy but using it for the first time was nerve wrecking especially when they told us how much it would cost. But we were wiling to dig deep financially without knowing how much reimbursement from ASPCA. we love our Sammy. If I had to sell my car to do it I would have. ASPCA made us feel really safe on our decision and reimbursement almost most of it. A great deal of relief to our family as financially we recovered too. Thank you for our Sammy's health and peace of mind. Thank you

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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