ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,884

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: SH

ASPCA rip-off / little value

This is totally a rip-off -- put your premiums in a savings account. Insurance is supposed to collect premiums from many people, and then help pay large expenses for the few people that need them. ASPCA insurance does everything it can to pay virtually nothing. We have been paying for level-3 insurance (i.e. one of their better plans) for 9 years, costing thousands of dollars. This insurance has been useless for both the many "smaller" medical bills ($200-$500) that we've had over the years, AND the large bill we just had. I was OK overlooking the "small" ones, assuming they would actually pay up when a big expense came. They do not. Between the deductibles, fee limits, and endless set of rules, this insurance is useless. Our dog came down with cataracts, and -- per our vet's advice -- we decided to hold off on treatment (until his eyesight became unacceptable). I was told that -- as long as he could see -- then it would save money to hold off (and avoid possibly having to repeat the procedure). BUT ASPCA has a clause/rule that they will not cover a claim for a treatment if the symptoms were present before the current year's policy. It makes no sense -- other than that ASPCA is trying to avoid major conditions -- like this one -- where one typically delays treatment. They are covering ZERO on this procedure, which is a slap in the face after getting less than %20 reimbursement on years of smaller bills. In short, this is a totally useless product.
5

out of 5

POSTED: | BY: Debbie Persi

Excellent customer service!

Very happy.
5

out of 5

POSTED: | BY: Merry

Worthwhile

After a trip to the vets and then having to keep our dog two days at the emergency animal clinic, he recovered from the accidental poisoning. ASPCA insurance staff was kind when helping us handle the paperwork. They were efficient in responding to our claim and called to check on how he had recovered.
5

out of 5

POSTED: | BY: RHONDA SOLORZANO

PEACE OF MIND=A HAPPY DOG=A HAPPY HEART

I AM SO THRILLED WITH MY PETS HEALTH CARE PLAN I COULD NOT IMAGINE LIFE WITHOUT IT MY TINY AND CLEOPATRA (GREAT DANES) ARE COVERED SO IF SOMETHING COMES UP I KNOW HAVE PEACE OF MIND AND PETS HEALTH CARE PLAN IS ALWAYS CALLING ME TO SEE HOW MY BABIES ARE DOING I REALLY DO LOVE PETS HEALTH CARE PLAN I TELL EVERYONE ABOUT IT
5

out of 5

POSTED: | BY: Rick Kamino

Insurance that Finally Holds Value

This insurance has been worth every dime spent on it. The follow up has been great with reimbursements that have been received almost instantaneously. I would recommend ASPCA insurance to anyone that owns a pet. You won't regret it!

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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