1
out of 5
POSTED: | BY: SH
ASPCA rip-off / little value
This is totally a rip-off -- put your premiums in a savings account.
Insurance is supposed to collect premiums from many people, and then help pay large expenses for the few people that need them. ASPCA insurance does everything it can to pay virtually nothing.
We have been paying for level-3 insurance (i.e. one of their better plans) for 9 years, costing thousands of dollars. This insurance has been useless for both the many "smaller" medical bills ($200-$500) that we've had over the years, AND the large bill we just had. I was OK overlooking the "small" ones, assuming they would actually pay up when a big expense came. They do not. Between the deductibles, fee limits, and endless set of rules, this insurance is useless.
Our dog came down with cataracts, and -- per our vet's advice -- we decided to hold off on treatment (until his eyesight became unacceptable). I was told that -- as long as he could see -- then it would save money to hold off (and avoid possibly having to repeat the procedure).
BUT ASPCA has a clause/rule that they will not cover a claim for a treatment if the symptoms were present before the current year's policy. It makes no sense -- other than that ASPCA is trying to avoid major conditions -- like this one -- where one typically delays treatment. They are covering ZERO on this procedure, which is a slap in the face after getting less than %20 reimbursement on years of smaller bills.
In short, this is a totally useless product.