ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,718

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Japhet

Never responded to any of my emails…

Never responded to any of my emails about my claim. Constantly on app said I needed to upload my invoice and I did 3 times and not once was anything done or founded for me. This company Is a joke even when I called to cancel they didn’t even try to alleviate or ask why I was cancelling this company could give a rats ass about your pets. Don’t sign up find something that’ll actually help
5

out of 5

POSTED: | BY: Andrew Weber-Karp

Great Service.

Great first time for Chrissy at Vet office. They were very attentive and caring.
1

out of 5

POSTED: | BY: Donald

Claim processing issues

I submitted 4 claims. 1 was approved. 3 remaining claims that are open all say waiting on documents that are not needed. Cannot upload or update information after you submit a claim. This is not 1972. There goal is to force you to call so you can be put on hold.
5

out of 5

POSTED: | BY: Vanesa Legorburu

I'm new to this health insurance…

I'm new to this health insurance company but I was able to sign my pets up with no issues and to even register their vets. The website is very helpful and easy to navigate. Thanks!

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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