ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,794

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Steve C

ASPCA pet insurance for years

I've had ASPCA pet insurance for years. When I got 2 new cats from a shelter I shopped around and ASPCA was the best fit for my needs and my cats.
5

out of 5

POSTED: | BY: Jodi

Great Service and Easy Process

ASPCA pet insurance staff was wonderful to work with and the process was so easy to submit a claim. Turnaround time for an answer came with 5 days. Overall wonderful experience.
5

out of 5

POSTED: | BY: Lisa Smith

I just got it and haven't used it yet

I just got it and haven't used it yet, so can't really review yet other than the process was excellent.
4

out of 5

POSTED: | BY: Pam Hummel

Everything was great EXCEPT the…

Everything was great EXCEPT the frustration of not having a contact for neither myself nor my vet on emergency stand by. I had to wait until 9am the next morning to contact someone so that surgery could be done. And the first person I contacted gave me the wrong information, so my emergency hospital vet had to call to proceed. This caused a lot of stress. I can't even imagine anyone trying to get through a whole weekend of this situation. Please consider having a properly trained horse person for these situations on a 24 hour standby. It would have saved a lot of time, energy and maybe even a horse. It all turned out ok, but please consider my request for future needs of all horses and other animals! Thank You!
5

out of 5

POSTED: | BY: Dorothy Darzen

I'm very pleased with the service this company provides.

I'm very pleased with the service this company offers. Your customer service rep I spoke to yesterday was very pleasant and helpful. I rely on that aspect very much.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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