ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,723

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Carol Francia

Got my money for Sparky’s medication…

Got my money for Sparky’s medication and trip to Cornell University Animal Hospital very quickly.
5

out of 5

POSTED: | BY: Janet Gordon

The ease in filing on line and the…

The ease in filing on line and the rapid reimbursement.
5

out of 5

POSTED: | BY: Micheal Pearson

Amazing! Saved my Cats life!

This was truthfully amazing insurance. It wasn't crazily expensive at $32.85 per month and I don't know where I would have been without them. I had a cat with diabetes and I had no issues with any of his claims and usually received my 80% reimbursement within a week. They did not deny any of his insulin or Senvelgo medications. Claims were fairly simple to complete. Only took a minute or two. Unfortunately my babaly boy lost his battle with diabetes and went into diabetic ketosis very quickly, ASPCA Insurance reimbursed me for the full 80% of the euthanasia AND the cremation which I was pleasantly surprised. When I do decided to get another fur baby I will 100% get this insurance again. I have already recommended a few friends that use it and they love it.
1

out of 5

POSTED: | BY: James Jamoke

Waste of money

Everything, Every. Single. Thing. was somehow coded under "pre-existing condition". Not once did anyone listen to me when I called to explain what the Vet procedure was for. ASPCA connected everything to some pre-existing condition and never approved a claim. Ever. I was basically paying ASPCA to tell me that they will not cover anything that I have done for my pet. Urine test, nope, Fecal test, nope. Blood work, nope, X-rays, nope. Ultrasound, nope. Medication, nope. teeth cleaning with a cyst removal, nope. My dog has never had health issues, still doesn't but somehow they have linked all of this together to something they call pre-existing. They never explained what the pre-existing condition is and never backed down from defending their decision. Never again, never recommend. Cancelled immediately.
1

out of 5

POSTED: | BY: JM & JNK

Good Luck with Reimbursements

Been a customer for 6 months now, took cat to vet for urinalysis because she was peeing everywhere. Claim denied because ASPCA says they cant obtain medical records. See disclaimer at bottom of their website " The ASPCA® is not an insurer and is not engaged in the business of insurance. " Also no close account option in their customer portal. Closing account. Wont return.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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