AKC | Pet Insurance Review

Do not. Repeat, DO NOT use these people. I registered my pup and received a month of the free insurance. I had planned on keeping the insurance. I was sent an email asking me to validate the policy. I did. Unfortunately, my pup got ill a week or so later. After 3 weeks of vets and treatment I was going to use the policy. I called and they said the policy was not activated. I explained what I had done when I got the email. “Sorry, policy was not activated.” I venture a guess that every policy is not activated if you actually call to use it. I venture that this is just a ploy so they can get out of the policy. Anyway. I will not be using this company. As is most insurance companies they simply want your money and do whatever they can to never pay for the services you think you have. Companies will use anything, even your love of your pets, to try and get your money for nothing. AKC pet insurance just lost a customer.

Out of 4 claims, only one has paid ANYTHING back, and it was only a fraction of the costs. The first two were two separate claims that AKC claimed was a “pre-existing condition” even though it was an acute illness and then immediately another one with different symptoms. Even after a letter from the vet and full cooperation during the appeal process, they still kept the original decision. Exceedingly frustrated.

AKC insurance has been amazing. It was very simple to set up and also to get paid. They have not gave me any problems on any of my claims. Highly recommend using this insurance. Truly amazing.

We are extremely pleased with the coverage and appreciate the fast turn-around for claims processing and reimbursement.

AKC Pet insurance is fantastic. Their customer service is always friendly and helpful, even during sad times. They offer insurance for rescues and they reimburse quickly. I will never use any other pet insurance.