AKC | Pet Insurance Review

Thieves who do not pay claims owed. I purchased an annual policy for my 9 week old puppy on 2/10/21 to go into effect on 2/11/21 to 2/11/22 to include: companion care, exam plus, hereditary plus, defender, alternative plus. They were giving away one month free companion care which I did not want or ask for. My payment on 2/10/21 was $96.49 because of the free one month of companion care. Each month thereafter I paid $104.54. There is a 30 day waiting period for the hereditary and defender coverage. My puppy went for his 16 week shots on 3/13/21 and the vet noticed he was developing an underbite. Long story short, it’s a hereditary issue and he needed dental surgery to the tune of $4354.50. They have denied my claim saying that the policy really didn’t go into effect until 3/11/21-02/11/22- that would be an 11 mos policy not a 12 mos policy. They have denied my claim in violation of my State’s law. I have a second puppy that I pay $90/mos for insurance - I pay close to $200/mos for my puppies but they don’t cover claims that are clearly covered. If anyone else has been screwed over my this company, please reach out

Thieves who do not pay claims owed. I purchased an annual policy for my 9 week old puppy on 2/10/21 to go into effect on 2/11/21 to 2/11/22 to include: companion care, exam plus, hereditary plus, defender, alternative plus. They were giving away one month free companion care which I did not want or ask for. My payment on 2/10/21 was $96.49 because of the free one month of companion care. Each month thereafter I paid $104.54. There is a 30 day waiting period for the hereditary and defender coverage. My puppy went for his 16 week shots on 3/13/21 and the vet noticed he was developing an underbite. Long story short, it’s a hereditary issue and he needed dental surgery to the tune of $4354.50. They have denied my claim saying that the policy really didn’t go into effect until 3/11/21-02/11/22- that would be an 11 mos policy not a 12 mos policy. They have denied my claim in violation of my State’s law. I have a second puppy that I pay $90/mos for insurance - I pay close to $200/mos for my puppies but they don’t cover claims that are clearly covered. If anyone else has been screwed over my this company, please reach out

So far, I’m happy with policy and customer service. Easy to submit a claim, helpful customer service and my claims are quickly processed!

When I got my dog from a rescue I did a lot of research into the Pros and cons of pet insurance. After a 1.5 years, I have finally put it to good use. I have filed my 1st claim and less than a week later, I was reimbursed. It takes a few days to process but worth if financially. The customer service is alsways extremely helpful. They helped me with processing my claim and were never bothered when I called them to know the status of the claim. The business is very professional and knowledgeable. I recommend this specifically because of the add ons that they provide. Not all pet insurance have the add ons that AKC has.. Unless you cancel the policy and restart everything, the prices do not change as your dog gets older. Even if I hadn't needed to use it as soon as I had, this would be beneficial for every dog owner who has a young dog in order to help the elderly dog expenses later in life. This is worth it and something that I wish I had with my previous dog. I did my research and it's very beneficial for every pet parent to do their research into pet insurance and what will work best for them.

I am very pleased with AKC pet insurance. This is my first time having pet insurance. The whole staff is wonderful. They are so nice everytime I need help. Keep up with the excellent customer service!