AKC | Pet Insurance Review

This company should be put out of business.. they have every excuse not to pay a claim.. it is completely impossible to speak to anybody above a mere tell a representative who works remotely at home all across the country.. you cannot contact their supervisors or bosses.. they don't have any names to give you.. they only have PO boxes for addresses and they don't even know the name of the president or manager or owner of their company.. you can't complain to anybody.. you can't speak to anybody.. and you can't reach the AKC who they've paid to use their name.. because the AKC does not care.

Please do not get this insurance! They have covered absolutely nothing for me dog and the free month you get covers basically nothing and does not count toward your grace period for insurance cover. I have heard experienced nothing but a terrible experience. There are much better places.

This was the absolute worst pet insurance company with terrible customer support. This team will make it impossible to submit a claim and will scam you out of any reimbursement possible. I had an issue with a claim that I was supposed to be reimbursed on and they came up with every reason it wasn’t valid, even though it was. I asked to speak with a supervisor to help rectify the situation and they told me a supervisor would call me back but they never did. I will never use this company again. I’m so disappointed in the AKC name after this experience.

We have had AKC insurance for over 10 years. It has been excellent as far as coverage and response. We had one dog with many health issues. Without this insurance she would not have lived the many years she was able to.

I have been using this pet insurance on two dogs for several years. There are other companies providing pet insurance that may be cheaper or have different benefits, but I have had such great service that I would not change. Submitting claims on the website is easy, every time I have had to contact customer service, the people are helpful and kind. Even when my 1-year-old dog died unexpectedly and I had to call to cancel, the representative was amazing. I also received a sympathy card in the mail--no one takes the time to do those things anymore. I think that customer service is just as important as the price and services offered. I am sure there are other options with less services/costs, but I think I made the best choice.