Center for Animal Health

Fantastic veterinarians… Everybody was so warm and welcoming, and very concerned… Set up a nice plan for me for bringing my big boy back for some shots and a check up and I think they all fell in love with him… And he felt very comfortable there too he wasn’t scared at all

posted: 03/13/2023

Horrible customer service. Been going there for years and never the same doctor, unfriendly service. No continuity from one visit to the next. Today we went for a dental check up and blood work and we’re not told that they do not do dental work there because they are under staffed. They didn’t say anything about this when we made the appointment. Then when we were done they pushed us out of the exam room and when we wanted to step outside to discuss our finances in private looked at us like we were going to leave without paying. I put a card on the counter for them to hold and when my partner went back they told her that we wouldn’t be allowed to come back if something like that happened again. I called when we got home and they said I threw the card. Which is not true. At all. All around just not the place to take a pet and it sucks that veterinary offices are so booked up it’s difficult to find another place to go (which is what they seem to be relying on for repeat customers) but we won’t be going back there.

posted: 08/09/2023

We started going to Center for Animal Health when Dr. Zaeske owned the practice. There were a few hiccups after he sold, which is typical, but they were so minor, they didn't make us consider switching. Today the practice runs like a well-oiled machine. Each and every staff member has been super friendly, extremely knowledgeable, and they make you feel like you and your pets are part of their family. They are completely up front about the pricing and each time we've called with an urgent request they've been quick and very accommodating. And Dr. La Vetter is the absolute best! We've already told her she can never retire!! We've been to a handful of practices over the years. Sure, a few may have been a little less expensive, but you truly get what you pay for. You're just a number to them. They don't get on the floor with your animal to gain their trust before doing an exam or administering vaccines. They don't remember details about your pet and make you feel like yours is the cutest and most amazing pet in the universe. And they make you wait, long after your scheduled appointment, sometimes for 30 minutes to several hours, in the exam room. And they surprise you at the end with unexpected charges that they didn't disclose up front. With Center for Animal Health your pet will receive top-notch care and they are great with communication whether it's a reminder about upcoming services that are due for your pet, medication refill reminders, or changes in clinic hours. We wouldn't go anywhere else!

posted: 06/21/2023

Really helpful, kind and courteous. Don't let the small storefront fool you; these vets and techs have large hearts and sure know what they're doing. UPDATE: I have now been using this veterinarian for a few years, and I can tell you that I have absolute faith in her. As for the practice, I cannot speak to the quality of anyone other than our vet, other than to say that the vet techs and everyone at the front desk have all been wonderful on more than one occasion.

posted: 06/08/2019

I took many pets here for several years, but under new management, the quality of care went WAY DOWN! Unprofessional techs, outrageous price increases, constantly upselling....BUT the final straw was the Veterinarian getting major attitude during my cats exam because I asked if his daily pain meds could be in prefilled syringes (AS THEY ALWAYS HAD BEEN). I explained my fear was over dosing as this was a tiny amount of pain medication being administered to a very sick, small kitty & that I would happily pay more.....this doctor actually said "NO, they take too long to fill" I found a Wonderful new Vet clinic!

posted: 07/02/2023