Compassionate Care Animal Clinic - Dr. John Prellwitz

We are new clients to this clinic and our first appointment was great. Dr Jon was very kind, open to any questions, knowledgeable, and personable! The technician who roomed us was very sweet to our kitten, friendly, had a positive attitude, went in depth about preventatives and vaccines, and had good communication. The front desk staff was kind, patient, and hard working too! We are happy with this clinic and can't wait to bring in the rest of our animals!

posted: 08/17/2023

Only vet I will take my animals to. Dr. John is alway compassionate and listens to our concerns. He is always great with our animals. His staff are all very friendly and caring. Dr.John and Staff always throughly check out our babies.

posted: 07/28/2023

We get appointments in a reasonable time and are not rushed out the door. The Dr takes his time with the dogs and addresses any concerns that we may have. Both dogs are comfortable here.

posted: 05/25/2023

This is by far one of the most unprofessional veterinarian clinics I have ever been to. After having to remind the receptionist to weigh the dog that was being brought in, we were then escorted to a room. When the "technician" came in, she immediately walked up to the dog without introducing herself. The dog was a bit nervous, so he did growl. She jumped back and stood there. We then suggested that maybe he could come say hi to her instead of her walking up to him. She was reluctant but agreed. The dog walked up and then wagged his tail, and another suggestion was made, "Maybe this nice lady has some treats for you." The tech starred blindly and said nothing. Then I made the comment, "Maybe there aren't any treats here." The tech then said, "we have treats..." and did nothing, again I said, "could you give him one?" Reluctantly, she did. We then asked if she wanted to listen to his heart. Since that's what she was first trying to do, she said no and walked out. I looked at my friend and said, "Oh, maybe she's new." Just suggesting maybe she's not used to the larger dog yet. It's completely normal, not making fun of anything what so ever. After waiting a good while, the veterinarian finally came in, He then aggressively walked up to the dog, which was backed in a corner. So again, he growled. The vet walked out, grabbed a muzzle, and immediately put it on this dogs face. Not introducing himself or the object he wants to restrain a scared dog with. He then felt his body and gave him an injection. Off the bat, I am going to say my friend was charged for a complete exam, but no temp taken, teeth, eyes, ears, nothing. So... what exam did he get? I can't remember which, but he then stated we or myself was making fun of his staff and that we aren't welcome with that behavior. I said we didn't make fun of anyone. After this, he then asked if we wanted to schedule a nail trim for the service dog I had with me. I said no way, Im fine, it would be for the dog that was having the appointment. He took the dog in the back and brought him back to the room after the nail trim. We checked out, and they were discussing appointments with my friend. Who has another pet nearing the end of their life. A couple hours later, they disinvited us to come to their establishment. Little strange to blatantly blame a client for making fun of your staff, and then you don't want our business? Let me also add... $22 for a nail trim at this vet, but you have to have an "exam" or what they consider an exam. That's already over $70. $12 at Petsmart, no exam, just proof of rabies vaccine. Save yourself the money.

posted: 07/22/2023

Dr. John has moved to Elkhart Lake where he is now the leading Veterinarian for Compassionate Care Animal Clinic

posted: 12/27/2018