Countryside Veterinary Services of Fox Valley

I have an extremely fearful, now 4 year old, rescue pup and vet visits are always incredibly nerve wracking due to his extreme negative reactions towards strangers. They have been so accommodating at every appointment by allowing us to meet at a side door, away from any other humans or animals, quickly get him in & out while being so kind and compassionate to our situation. We always schedule with Dr. Jenny and I don’t have enough positive things to say about the care she has provided for my little guy. She has been absolutely amazing in our journey to overcome his diagnosed separation anxiety by working with us on medication changes, ruling out underlying pain, listening to our trainer’s recommendations, partnering with our out of state Vet Behaviorist, and so much more. We switched to Countryside because our previous vet just did not understand how to meet the needs of my fearful, complex little dude. Very thankful we found Dr. Jenny and the rest of the Countryside team♥️

posted: 06/11/2024

I’ve always had a positive experience with every vet I have seen here. When our new dog wasn’t even an established patient yet but she had a cancerous lump on her tail that was bothering her, they got her in much sooner for her appointment and this was during Covid when it was impossible to get in anywhere. They are also great with our other dog who is a nervous wreck. I can’t recommend them enough!

posted: 08/01/2024

I called country side to get my cat checked out because she had a infection in her mouth.my reg vet would not see her.. long story. they could get me in a week and a half that was fine with me. Unfortunately she had to be put down before her appointment. Today I got a sympathy card from country side. To me that shows they really care about u and ur pet I will be doing business with them again.

posted: 08/23/2024

We have been taking all 6 of our pets to Countryside since we moved to Appleton 4 years ago, and couldn't be happier with them. Everyone, from the front desk to the techs and doctors, are always very kind and helpful. We've never had a bad experience. They always do their best to get us in quickly if needed, give us good advice, and never push any additional services. Today, they really sealed the deal that they are the best. Our 17 year old Shih Tzu, Gretta, declined rapidly over the weekend, and we decided it was unfortunately time to say goodbye. We called and were given a few different same day appointment options, and when we arrived someone was waiting to take us right back to the room. Everything was explained, we were given options, and most importantly, nothing was rushed. We had the room for as long as we needed it. It was a nice room too, I must say, nothing like what I was imagining it would be. We were given all the tissues we needed, and even a bottle of water to rehydrate after all the tears. We were able to say our goodbyes, and I even held her as she drifted away. The technician was also very helpful in getting paw and nose prints, and making sure we were ready every step of the way, even after Gretta was gone, we were not rushed out. If you've ever had to do this, you know how hard it is, but Countryside made it as easy as anyone could, and we will be forever grateful for that. Thank you to everyone at Countryside for what you do!

posted: 07/01/2024

I just had to put my 16 year old sweet boy (cat) down unexpectedly due to renal failure. He was starting to really lose his control over his bowels and bladder as well as lose a lot of weight drastically fast. Losing an animal, especially one that’s been in your life for so so long, is never easy. My boyfriend called around to places for me as it was too difficult to do at the time. After speaking with a patient that I work with at my work, I settled on Countryside. I am telling you, I was thoroughly impressed with them, from the time I called to make the appointment to the time I had to leave empty handed yesterday with just Jack’s collar to hold on to. Not only did we go to the new facility off Ballard, but the staff was amazing, gentle, understanding, and never once made me feel rushed in the grieving process. I got to hold my baby as he relaxed from the sedative. I got to remember and retell the day we first met to him, I got to give his kisses and cuddles, tell him he is the best boy and thank him for being there for me through dark days and good days. The staff gave myself and my boyfriend so much time with him and gave us a doorbell to let them know when we were ready. And when I rang… I got to hold him as they injected him, and I got to feel his whole body relax and no longer be in pain. I could never tell them how much that meant to me. How much it still means to me as I sob writing this review. If I ever have another fur friend, without a doubt, Countryside WILL be our place for any veterinary needs.

posted: 04/30/2024