VCA Pacific Avenue Animal Hospital

They were great. They got my dog Elmer in same day as an emergency visit do we could get him meds got skin allergies. He's also allergic to flea saliva?? Very interesting. Would recommend and will keep going here!

posted: 06/01/2023

Friday afternoon our dog became very ill do to kidney failure. It was time to put her down, one of the hardest decisions we ever had to make. We called our vet a Animal hospital of Parkland and were told that they were booked for the rest of the day and would have to find someone else to do it. We had been going there for about 10 years and we were told that they were booked up. We didn't know what to do. I called VCA and they told me to bring her in as soon as possible. They were extremely busy and only one vet was working. They got us into a room immediately which was very nice because we were both crying. Everyone one there was very nice and understanding. They made this terrible situation as easy as possible. The young lady at the desk and the vet were great.

posted: 09/04/2023

Tried to bring my dog into the emergency room and was told to look elsewhere because they were too busy... Defeats the meaning of E.M.E.R.G.E.N.C.Y.....! My fur baby eventually passed away... I was a committed customer for 10+ years and brought my fur baby here numerous times... Neverrrrrrrrrr again....... Prime example of what happens when things become corporatized.... compassion seems to be replaced and streamlined for maximum profit... I just read another review of a guy who said his cat was, "bleeding out!" And their response was was along the lines of, We understand the stress when your pet isn't feeling well...., REALLY???? 😲😳. He said his cat was B.L.E.E.D.I.N.G O.U.T......! Not that it was just not feeling well.... 😱

posted: 08/03/2023

A customer deserves to be treated with respect and dignity. $180 for an exam with the website offering $20 off. I courtesly confronted you before leaving with my dog, and your silence sealed the deal. I will say you did offer water to my dog. If you prefer bigots, this is the place for you.

posted: 06/09/2023

VCA has out done themselves this time. We had to put our sweet kitty girl to sleep, and everyone we encountered was sympathetic and so kind. This was my 7yr olds first pet we had to send to the rainbow bridge and it made it so much harder. The people who work here are incredible. With that being said, yes their prices are higher thanother vets, but I will forever stand by taking my fur babies to the best. Thank you VCA for treating our Bootsie with such love and care.

posted: 04/12/2023