Urban Animal By Appointment

This hospital - I can't say enough wonderful things about. The front staff is always so incredibly helpful - especially Tammy, Matt, Caylee, and Antonio! As long as you're reasonable and courteous, you will be treated with the same respect. They're there doing their job, which is high stress 99% of the time! Back staff and doctors are also amazing, I don't let just anyone touch my kitties. If you don't ask for a specific doctor, you'll get the one on staff that day and I trust every. Single. One. I, for one, am very glad downtown changed to appointment based. It's what people wanted and worth the extra cost. I don't drive, so knowing when I'll be seen is a blessing! Having been in the veterinary field, it's tough most days. A simple "thank you" goes further than you would ever think. Urban Animal - all of you - thank you for literally everything 💕

posted: 06/17/2024

i LOVE that i can get into Urban Animal with an appt now! My little girl was limping terribly and I was able to make an appointment within 2 days. The design of this little office is fantastic -- you go in, are greeted, and immediately are taken to an exam room. No hanging out in a busy waiting room while all the pets and owners freak out. Everyone we saw was super nice and knowledgeable and I was surprised to be offered options that included cost as a consideration. great experience.

posted: 06/12/2024

Great customer service, I'd like to say having an appointment makes it so much more easier. If you have the time to schedule, I recommend going to this location. There's free parking across the street in a lot but if that's taken there's parking is available on the street or you can utilize the Amazon garages near by.

posted: 07/09/2024

We've had great experiences here, really sweet staff who truly enjoy working with animals and helpful veterinarians who are familiar with common issues like we've had. It's pricier here than the other locations, because it's by appointment but we think it's worth it to save time and hassle.

posted: 04/09/2024

I really appreciate the appointment model at this location, even if that means the prices are a little higher. I like the White Center location too, but walk-in is stressful for me & my anxious dog, so having this option is so nice. I got great care from Cas & Dr. West and they were so good with my pitbull. Not all vets are comfortable with bully breeds and some discriminate against them, so it is always a bit scary to go someplace new. I was very happy with the way my pup was treated. Plus there is free parking across the street which makes coming downtown way easier!

posted: 06/12/2024