BluePearl Pet Hospital

My cat was very ill with blocked ureter and wasnt able to pee. Life threatening condition. I was able to get in at 6pm at night and have him assessed. The staff were very caring taking him immediately to the Triage center. They kept me informed every couple hours. They presented a plan after a thorough assessment with the price so I knew upfront the cost. I made my decisions based on finances and the best decision for my kitty. He stayed at the hospital for two days and nights . Glad to report after 3 weeks he is doing better. I am still watching for symptoms now that know what they are. I will use BluePearl again if needed without hesitation.

posted: 09/13/2023

Had to say goodbye to my best friend of 15 years on Monday. I brought him to Blue Pearl in the hopes of saving him, but knowing full well it was likely goodbye. After going over the options to TRY to buy him a few more months, I made the most difficult decision of my life. I said goodbye to my best boy Nero on Monday night, and every employee interaction we had was top notch. They were so patient, so compassionate, and my Nero's little casket had his name written on it with hearts. They allowed me, my wife, mother in law, and Nero's little big brother to have the goodbye room for as long as we needed it. They encouraged us to stay with him both before the drug was administered and after for as long as we wanted. I could not recommend them more for end of life care. The wound will never heal, but Blue Pearl's service and compassion was above and beyond.

posted: 03/31/2023

We had to euthanize our dog and they were amazing. They understood we were devastated and gave us time to say our goodbyes in a private room without rushing us. They took care of our good boy when he passed and went above and beyond with the paw prints and nose boops. The price was explained and not bad for what everyone in the family wanted. This facility will be where I go when I get another pet and where I will send anyone I know who asks. They were kind and gentle with us and even sent us a condolences card. Thank you guys for making this difficult time a little bit easier.

posted: 09/11/2023

Thank you so so much to BluePearl's amazing and compassionate staff, from the front desk to the techs to the veterinarians. We've had to come to BluePearl a couple of times with both our cat and (recently) our dog, and they have always had excellent care. Super thankful, too, that their system automatically connects to Trupanion to handle our claims and payments immediately.

posted: 09/18/2023

I called and explained my dogs illness and asked if it would be wise to take him in now or wait until tomorrow morning to take him to his primary doctor. The woman who answered the phone was in a very big hurry and would ask questions about my pets condition just to quickly cut me off. After a brief round of being asked questions and being cut off, I was told that they are at max capacity and that I would have to call somewhere else or wait 12 hours. I'm not sure why she didn't just lead with this information. Especially since the she was in such a big hurry to get me off the phone.

posted: 09/17/2023