VCA Southridge Animal Hospital

We’ve been taking our dogs to Dr. Bauer for 2.5 years. She has been taking care of both our Senior dog as well as our rescue dog. Admittedly, it’s more expensive than I’d prefer. BUT, that being said, Dr. Bauer is worth the extra money. She takes her time, is very down to earth and relatable, she’s thorough and so kind. I always have the feeling that she loves my dogs as much as I do and this is hard to come by. The staff always seem so happy to see my boys! They are kind and patient and always make me feel like my dog-child is their most important patient of the day. I can’t say enough good about Dr. Bauer-I trust her implicitly and feel like she is a person who was called to work with animals. I love these guys. If you can cough up a little extra cash, they are worth the peace of mind.

posted: 06/03/2022

When we needed them most they failed. After almost 12 years of Kaiser being their patient it really didn't matter to them. In the time of crisis the whole team was unprepared and deaf to every one of my request to be with my dog and comfort him. Estimates were pushed to my face and signature was requested prior any service provided. In 12 years we have spend thousands and thousands of $ there and never failed to pay and still this was the most important issue that day. I feel they looked at him as a lost case and just pushed him out to be someone else's problem on Saturday morning 10.14.2017. I lost my Kaiser that day:(

posted: 11/04/2017

I recently had to take my 18 year old cat Gracie, to be euthanized. VCA Meadow Hills South Animal Hospital has a wonderful and caring staff, and made every effort to ensure I had as much time with Gracie as I needed. They took us back immediately to a room, carefully explained each step, and placed her in my arms to hold as she fell peacefully asleep. As difficult as this was, the staff made me feel comforted, and sent me home with a paw print memory plaque. Thank you VCA.

posted: 04/23/2022

I wish there were more stars to give, because they deserve it. Best vet we've ever been to. Friendly, helpful and caring, I can't sing their praises enough. Not only do they make you feel welcome, they make your pet feel safe and loved. Our cat, Milo, is afraid of everyone except us and the staff of Meadow Hills. We had our appointment today and he's letting them pack him around on their hip like it's no big deal. I think my favorite part of the visit is that you're dealing with people who really CARE about animals and know how much your pet means to you. You guys are the best!

posted: 07/22/2019

Dr. Bauer and all of the staff are absolutely incredible. Every experience we've had, from prescriptions to appointments, has been great! They always text and call to follow up after appointments to check on their patient and answer any other questions you may have. I highly recommend them!

posted: 09/14/2023