Uptown Animal Hospital & Urgent Care

The staff was amazing, never for a second felt rushed. They absolutely cared about my mastiff and listened to all concerns. They followed up the next day with a phone call to make sure he was doing well. I have never been to a cleaner, calmer vet. Absolutely will go back if I ever need their services again.

posted: 08/25/2023

It should be clear: this isn't really an urgent care. Their model of urgent care is to open at 7am, but they don't take "urgent care" cases until 10am. And when they do take urgent care pets, they do it on a scheduled basis - so the odds of being seen quickly or promptly are extremely low. Even the person working the desk when we arrived with our dog (who had dislodged his patella) said that they didn't like the system. I'm only giving it more than one star because technically, we didn't use their services - we went elsewhere and found faster care.

posted: 08/25/2023

Not familiar with this area and discovered our 8 wk old puppy was having an allergic reaction. Everyone we called was turning us away and thankfully we came across this place. We were welcomed warmly and within minutes they began helping our pup. All of the staff and the Dr made sure we were well informed of what was going on and gave our girl the best care. We can't thank you all enough for being so wonderful!

posted: 05/29/2023

Unfortunately I had to put my baby girl to sleep due to being misdiagnosed. What was assumed was neurological, lumbar and arthritis issues ended up being cancer. I was willing to pay anything to get the answers I needed to make my girl feel better or make her end comfortable...I even asked if I can get x-rays done. I was told an xray will more likely not show if there are nerve issues. I was skeptical of her diagnosis due to lack of experience the vet has and set her up with another vet appt. She never made it, she died the day before I could bring her in. I took her to the ER a week or 2 weeks later because she suddenly was unable to use her front leg and walking 4 steps had her panting heavily and was stressing. ER says there is hardly any activity in her right lung and discovered lumps along her spine and her neck. Hard to detect because she is a fluffy dog. It devastated me to put her down, but I knew she was ready. Gave a 2 star only because they were able to get me in quickly.

posted: 07/27/2023

In what was an otherwise stressful day, the entire crew af Uptown was absolutely amazing. They took such good care of our old puppy, plus they were really great with my kids. They did an amazing job, and I can't recommend them enough!

posted: 09/07/2023