Community Pet Clinic

I brought my sister here with her German Sheppard who was hit by a car. The staff is amazing and explain everything so well. They were the least expensive that she could afford and definitely worth it. I will definitely be bringing my pets here when and if they need anything. I highly recommend!

posted: 09/01/2023

If you need a general check up for you pet, I’m sure they would be good. But if you have an immediate health concern, I would not recommend going here. We brought in our pup on a Friday and got some testing done, got the results via email Saturday. No explanation of the results, just a referral with the results. After having to take our pup to the ER, we found out he was extremely dehydrated and would have passed if we didn’t bring him in right then! Would have been nice to know that instead of an informal email. We did get a call on Monday after we wrote an email, and we’re told they called another patients owners and explained our results to them. I feel that is extremely unprofessional and unorganized. Thank goodness we were proactive and took him to the ER, otherwise, they would be responsible for his passing with their inadequate follow up.

posted: 08/19/2023

We had to take our elderly cat in for urgent care and we had a really good experience here. Intake was easy and quick. The staff asked really detailed and specific questions to help speed things up. The vet was thorough in their examination and spent a lot of time talking us through their assessment. And we found the prices for what we needed (some medication and the examination) to be reasonable. Their hours and days closed could be tricky but I completely understand staffing challenges right now. We are comforted in the fact these folks are right up the street and able to help our pet in a pinch.

posted: 05/13/2023

I cannot speak to the quality of veterinary service but I can address the quality of the check in process and office staff professionalism. I understand the need for triage and safety in a clinic setting. I don't understand disrespect. I followed the instructions given to me over the phone when I arrived. I waited an hour in my car for the attendant to come out. Finally the office manager came out. Her attitude was offensive from the beginning. She was condescending and inferred that I was lying about the instructions I was given. She shielded her accusation by saying that I must have "misheard " the instructions. I did not sit in my car for an hour by mistake. She and her staff messed up. I suggest pet owners find a clinic where you are treated with respect and dignity. I don't know how to edit my previous review so I will add a second. It seems even more necessary now that I read the response to the first. I expected a wait. I always wait at your clinic. What I did not expect was the treatment I received from your staff. It was so disrespectful that I felt it necessary to open a google account so that I could post a review. This would not have been necessary if the office staff supervisor had allowed me to talk to her boss. When a customer service person infers that I am lying and then belittles me I take offense. That behavior reflects negatively on the entire business.

posted: 05/11/2023

Other than the long wait times, I have been very pleased with the front desk as well as the vet techs and the Veterinarian I have seen. They care for the animals and have handled my dog with great care. Would recommend to anyone who needs more immediate help or can't get an appointment soon enough with their vet. I trust their diagnosis and treatment.

posted: 09/04/2023