Animal Dermatology Service

I can’t tell you how much I recommend Dr. Alan Mundell. I learned so much from him in such a short amount of time. I have a golden retriever that has struggled with severe allergies since the day we brought him home. I’ve lost track of how many vets we’ve been to and, until I went to Animal Dermatology Services, I thought I’d never find the answers I was looking for. They’re a wealth of knowledge and I truly believe they have your animals best interest at heart, unlike most of the money grabbing vets out there. If you’re feeling defeated and just don’t know what to do anymore, please consider spending the money and seeing this doctor. You’ll be so glad you did. Also, if I’ve learned anything as a dog owner, it’s to get pet insurance as soon as you bring your pup home. I was on the fence initially, but it’s one of the best decisions I’ve ever made. Be sure to do your research and pick the right one though. We went with Trupanion and they’re great. Other insurances can cap out after a certain amount of claims. You’ll spend a bit extra compared to other insurance companies, but I’m telling you you’ll be glad you did as most pets will need it at some point in their life.

posted: 03/28/2023

Life savers. Have been absolutely wonderful in helping me with my German Shepherd. Hasn't been a quick fix but they are very supportive and we are making progress. Highly recommend.

posted: 12/12/2022

Short version: Dr. Mundell does know what he is doing but be prepared for him to not allow you to talk and be prepared for abrasive and rude customer service. Details: Dr. Mundell is obviously very knowledgeable and experienced in the field. Because of that, the treatment is good and maybe worth seeking. However, the very first time meeting him, I had the feeling that Dr. Mundell had already come up with a diagnosis and treatment plan. While effective, he talked over me a great deal and I was not able to share all of my dogs history concerning the issue which left me a bit unsatisfied. In terms of customer service, I repeatedly encountered a very abrasive, bordering on rude and condescending attitude from one of the receptionists. A recent phone call prompted this review. I am not sure if she had a bad day personally and was bringing that to work but again, the (incorrect) anticipation of what I was going to say and overall being quite rude, well it was an unpleasant encounter and is making me now question continuing with them.

posted: 08/10/2022

I loved the whole staff. Dr. Mundell was very thorough and great with my cat Pepper. It was a pleasure meeting him and a joy to talk with. I highly recommend their office if you need a great dermatologist for your pet.

posted: 07/29/2022

Extremely professional, yet down to earth and personable. Explained everything to us amazingly well regarding testing and treatment. So easy to talk to about our dog and what he's been going through. I couldn't give enough praise to someone who's just met us and our dog, and yet seems to know/understand everything we've been dealing with. The doctor and staff are very welcoming and knowledgeable. We were so thrilled to meet a new doctor(new to us anyway; especially a specialist) who was so kind and caring. Definitely a 10/10 experience and highly recommend them for anyone having skin troubles with their pets.

posted: 07/18/2019