Timber Ridge Animal Hospital

We recently moved to the area and needed a same day appointment. Everyone was so kind & helpful & fit us in right away. I had some trouble finding the clinic & the receptionist patiently guided me there. Unfortunately my dog vomited in my car while I was on the phone with her. When I pulled into their parking lot she came out with gloves, towels and disinfectant & cleaned out my car!!! Talk about above & beyond!!! The vet was courteous & informative & my dog was soon improved. I am very thankful for the great care we received from the entire team at Timber Ridge!

posted: 07/05/2023

I called to inquire about neuter for my pup. I was told that I needed a consultation prior and they would give me an estimate then. So I made the appointment. After his consultation I was charged for a full exam and told I had to pay even though I did not consent to a full exam and was told it was a consultation. They even admitted that they usually take prepayments over the phone and never did with me. This is absolutely unacceptable business. I heard okay things but will not come back. I want to trust who takes care of those I love and I don’t trust them now. The exam was overpriced as well.

posted: 07/29/2023

Dr Levine and the staff at Timber Ridge have been great! We had to say goodbye to our beloved 19 year old cat. The experience was incredibly hard but everyone at Timber Ridge was thoughtful, compassionate, and made us and our cat as comfortable as possible. I highly recommend this business.

posted: 04/12/2023

I contacted them about an animal that was deceased on the side of the road. I asked if I could bring it in to scan it for a chip and they happily obliged. They didn't even hesitate when they realized the condition of the body and they were able to take the poor little guy for me so I wasn't the one to bury him. I'm very grateful as I know disposal of bodies can be a very expensive process. They even sanitized my kennel that I transported the body in with bleach before handing it back to me! Very kind. I wish I wasn't moving so I could bring my own animals here in the future!

posted: 05/08/2023

I wish I could give this so called “business” 0 stars. Making an appointment I was told the $84 pre charge would be put towards my new patient appointment. But now, conveniently they say it was a non-refundable charge. For some reason after they cancelled on me TWICE in one week, it is my fault. This is the best scam in Bonney Lake. Most unethical practice I’ve ever dealt with. It’s convenient their clinic manager has been busy every time I’ve called, yet is able to direct the receptionist that the “answer will not change”. AND also conveniently they say they can only find one cancellation, but I have the hard copies of two… so this further proves they are unethical in their practices. Still waiting for the manager to return my calls!

posted: 05/17/2023