VetsNow! Veterinary Urgent Care

Vets Now Veterinary Urgent Care is located along Dam Neck Rd. They are in the same building as Coastal Virginia Veterinary Dermatology. The location is just west of the intersection with Holland Rd. My most recent visit here was on July 7, 2023. What brought me to bring the dog here in the first place (initial visit was on June 20, 2023)? My dog had a recent hair cut. He had a different groomer this time since the regular one was out on medical leave. Several days after that, he grew a large hematoma on the left ear. We went to our regular vet where they cleaned it up and gave him a drain to let it drain out. Before the scheduled return to the vet, that Friday evening, he was spilling blood around the house when shaking his ears. It was this issue that brought Dobby here for treatment. On the first visit, it was a pretty busy evening. My mom and I had gotten here with Dobby around 9 pm. Dobby was still giving out blood marks in the waiting area. Once we were able take him back to an exam room, it would take a little while for Dr. Baker to come in. I wasn't surprised since it was so busy. After removing the dressing that was there already, he said that the ear had gotten infected and was concerned with that. In the end, he gave us two prescriptions. One was for the infection and the other was for the hematoma. He recommended the Japanese method, which is prednisone until the ear flattens, and then ween off the prednisone. He also recommended we get a No Flap Ear Wrap for him as well. This would help keep the ear stable during this process. We would finish up around 12:30 am and headed home. Over the next several days, we did get that ear flap which seemed to work well with keeping the ear stable. We essentially needed to come back that Friday in order to get a follow up as the hematoma didn't seem to be getting lower. At this second visit, Dr. Baker was glad to see him again since he wasn't sure how the tissue around it was going to fare with the original infection too. The ear was healing nicely for the tissue, so the antibiotic was definitely working on that part. He also checked the hematoma, and he noted that it can take several weeks for the ear to go fully flat after a hematoma. He would prescribe an additional amount of prednisone for Dobby. He also said to keep him on it until the ear flattens, and then would move to the weening off process. There was no exam fee this time. The only cost was for the additional prednisone. Fast forward to the current time. At this point, Dobby's ear has flattened out. He has been off the antibiotics and prednisone now. He is doing so much better now, and he is back to his normal self. Overall, these were both great experiences here. There was a caring staff. If you need to see a vet after hours and isn't a life and death emergency for your pet, this place is worth checking out for your pet companion.

posted: 08/12/2023

If your pet has an open wound that needs stitches, don't expect speedy care. They only take patients by appointment. We made an appointment for 10 pm. They said they were behind, we were understanding. We waited 2 hours to be seen. Triage is understandable in emergency situations. When we were finally seen we were told our pet needed stitches, but they couldn't do it. All other emergency pet services in the area were booked up. They said they could bandage it up for us until we could make an appointment with our vet. Said that would be fine. We waited another 45 minutes only to have the people who came in after us be seen and treated before us. Decided that was long enough since they weren't going to treat our dog anyway, and we could put a bandage on ourselves. I see in other reviews that some other pet owners had better experiences. If you decide to go here flip a coin. Hopefully your experience will be better than ours was.

posted: 08/04/2023

Very helpful and nice staff / vet! The perfect place for an urgent but non emergency issue on a weekend evening. They took great and quick care of my pup!

posted: 08/27/2023

Had a great experience here, highly recommend. All of the staff were so caring and took time to talk to us and answer all our questions and concerns, even although they were very busy. This is a great alternative to the few 24 hr ER vets that are in the area, we have found that those places are often at capacity, but have been able to get into VetsNow every time we called.

posted: 07/15/2023

My pups neuter incision came undone and they stitched him back up for us. Pup is doing much better now. Staff is very friendly and hardworking

posted: 07/08/2023