Veterinary Emergency & Specialty of Tidewater

I couldn't be more thankful to the incredible staff at this location. They have been open for two weeks and showed the empathy and grace of a longstanding team. My soul dog, Dusty, had multiple seizures and passed shortly after at this location. They absolutely loved him and cared for him as if he were their own. During his passing, they ensured everything was in order and explained things, many times, for as many times as I needed to hear them. It was one of the worst days of my life, but they led with their whole hearts in the process. I am forever thankful for them. It speaks volumes on how time doesn't reflect the rating of a place but, the compassion of the people do. After their care of my fur baby and watching this team help other families, I can say that, without a doubt, anyone's fur baby will receive the best care they could ask for. Thank you, VEST for being a guiding light on one of my darkest days. ❤️

posted: 09/25/2024

We took our sweet Duke to Vest and were a little worried since we are very particular about the care for our fur babies and we were not familiar with them. From the minute we arrived everyone was so caring and professional. After lots of test and steps taken to keep our boy as stable as possible we had to make the difficult decision to let him go. Dr. Davis was amazing!!! She came in several times with updates and test results. Even though they were super busy she never made us feel rushed. She walked us through the entire process, a few times actually cause our heads were swirling. We were able to see him and say our goodbyes and stay with him the entire time. She even stayed in the room with us for a few minutes after he was gone just loving on him and making sure we were ok. For such a terrible experience we could not have asked for a better staff. RIP our sweet boy. Thank you Dr.Davis and staff!!!!

posted: 11/04/2024

My dog Layla had a sudden emergency in the evening and VEST was my only option to give her any care. Unfortunately, there was nothing that could be done to save her. I'm torn to shreds because my girl is gone but every employee that was there that night was so kind and helpful. I want you all to know you're rockstars and I appreciate everything that you did for Layla and myself. Thank you all so much for your hard work and compassion.

posted: 11/19/2024

Brought my dog here twice for a necrotic wound on her ear. They performed two surgeries for her and did great both times. Everyone who helped me and my pup were so kind and patient with me, answering all my questions with tons of knowledge. I called many times and emailed pictures to ask questions about her healing and they were always so nice and willing to help me. Everyone there including the reception, vet techs, and vets went above and beyond for me. Thank you everyone at VEST for taking care of my girl!

posted: 09/20/2024

I don’t live in the area but I needed an ultrasound for my cat as soon as possible and they were able to take him in right away. They were able to tell me reasons why he might have stopped eating/drinking and established a plan to get him back to his old self. They were very accommodating to my countless anxious questions as well. Thanks to their expertise, my cat started feeling better right away.

posted: 10/31/2024