Abbey Animal Hospital

Abbey Animal Hospital fixed my poor baby right up! She had an abscess tooth that had to be pulled, and they took the best care of her! They were patient with her and treated her as if she was their own! Destiny was such an amazing help when I was anxious and by default my Daisy girl was anxious. They educated my husband and I on everything and were also very patient with all of our questions! I am so grateful to their entire staff for fixing my fur baby!

posted: 12/15/2023

I had the worst back-to-back experiences. I chose this hospital due to its proximity to my house, the reasonable exam fee cost (I found out why the hard way), and the 4.2/5 star reviews on Google. I should have been more thorough in reading the reviews on other sites so that is my fault. I want to help save the next owner from a horrendous experience and a waste of $. 1st Appt My first appt was at the end of Dec for my two cats to have check-ups and get updated vaccinations for the year. The waiting area was loud and chaotic. They have a dog day care connected to the waiting area, so dogs were barking loudly the entire time. They have two parrots who are permanent residents in the waiting area who are non-stop squawking and screeching and the women sitting at the front desk just nicely holler at them to be quiet the entire time. I have never been in a vet office that was so unwelcoming to timid or nervous animals. The vet never introduced herself to me when she came into the room, she never examined my male cat (but charged me an exam fee) and gave me the incorrect dosage for a prescription I needed. 2.5 HOURS later, I finally got out of there. 2nd Appt I had to come back 3 weeks later to get my cats their boosters. The vet tech was extremely disorganized and was asking me basic questions that made me completely question her credibility. I find out through conversation with her that they gave one of my cats the WRONG vaccination the first time. At this point, I'm FUMING. She takes my cats back into another room to get their vaccinations, all the while, there is music BLASTING in the large surgical room where they take the animals for procedures. I find this extremely thoughtless and careless in an environment where most animals already have vet-associated anxiety. Then, while I'm waiting for the vet to come in and conduct her "exam" which consists of listening to the cats' heartbeats and nothing more, ($56 each for that), I see on the floor of the exam room, dried blood from a previous animal. Who knows how long that was there, but it's clear that they DO NOT clean the rooms between each patient. That's disgusting and poor patient care. Who knows how many infected animals come into this hospital. I will NEVER be coming back to this clinic. Unprofessional, disorganized, dirty, loud, and poor service.

posted: 01/22/2024

I have been bringing my pet birds here for over 20 years. I have never had a bad experience. My birds are treated with love and care during their visits. The staff is always friendly. If you have pet birds, I recommend going to Abbey Animal. Thanks again for doing a wonderful job with my birds over the years, I appreciate all of you! 😁

posted: 08/07/2023

Love this vet! As a first time dog owner we wanted to do everything right. We love the doggy daycare for our pup! It’s great for socialization as well as to get her energy out. She’s also always excited to go!

posted: 08/18/2023

Dr. Roubidoux (I hope I’m spelling that right) is amazing! She shows compassion and professionalism when handling our pets. The vet tech that came in with her the last two times we saw her was fabulous. These two are friendly and explain the care your pets are receiving thoroughly. They also bring in a very detailed estimate where you can elect or decline anything on that form and they stick to what you approve. I’ve never felt pressured to get more than I thought was necessary. The front desk staff is friendly and approachable. They’re also very responsive over the phone. These folks truly care about your pets 🩵 Thanks in particular for your patience and understanding with Bennie and Marigold. Even though they may not know it they are lucky to have the staff at Abbey!

posted: 08/31/2023