The COVE - Center of Veterinary Expertise

Brought my lab in because she was bitten by something and wound got infected. She was also limping. The front office staff was great when I initially called, directed me where to set up online before arrival, arrived, waited with my dog. They were real busy so took a bit longer but that’s a walk in! Vet tech came and went over my concerns and took my girl back. Waited about 45 minutes then they took me to a room to discuss her wound and limp. Gave me a few quotes for treatment. Left her there so that she could get fixed up. Came back and waited a bit longer than originally told but my girl was being chill now with sedation. She will recover and everyone was wonderful. Like I said. The waiting was long but thorough and great care doesn’t happen quickly and they were busy. I had never been to The Cove but had heard wonderful things and I can understand why! Definitely recommend for an emergency vet!

posted: 08/09/2023

The Cove helped us when no one else could. My Nala girl shattered her back leg and we took her to Cove for emergency care, surgery, and post operative care. We have worked with them for over two months and I can say that they are truly passionate, professional, and the best for your pet. No other clinic in the Hampton roads area could see Nala for weeks, even with an open fracture. Cove took her in for surgery the day after her accident, was very thorough, informative, and would even call us to check on her during recovery. It is important to acknowledge how overworked and understaffed vet clinics are, and they truly do their best with what they have. So grateful to everyone at Cove!

posted: 08/07/2023

The staff here were very kind and caring, clearly passionate about helping the animal patients here. They did a great job at helping my dog get better from an eye infection and were very clear with me about his aftercare. My ONLY complaint is that it’s quite costly, however it an emergency clinic after all. Highly recommend this business for your emergency veterinarian care!

posted: 06/14/2023

You know what sucks? Having to take your loved furry friend to emergency care at night for any reason! I’m sure all of us can agree on that. You know what doesn’t suck? (This place) The Cove! Friendly staff, easy location, excellent care. We drove 45 min to get to them and they were amazingly patient, caring, and informative from the time we called, to our visit on-site and post visit availability. Courtney was our on-site coordinator and she was incredible. Courtney educated us on our pets condition so we that could carefully weigh our options and took extra time to allow us to think and ask a lot of questions. Can’t really thank them enough for helping us get peace of mind and conducting honest/open discussions around our experience and options. This is an amazingly stressful job and they perform it with grace.

posted: 03/26/2023

I would have given 5 stars if it weren't for the price. Everything else was perfect and they took very good care of our dog which was really bad and sick. He had to be hospitalized and luckily, Dr William's team and herself included, did a great job when fully treating and getting him back to being himself again. They were all very professional and thoughtful. Truly appreciated.

posted: 09/21/2023