Westwood Animal Hospital

Brought my dog Beanie in to get his nails clipped because he has an ingrown toenail. Every vet I’ve ever been to will explain if they recommend extra steps or treatments and the cost and allow you to weigh the options and decide what’s best. I spoke to multiple vets and decided to go to Westwood because they were closest and every vet I spoke to said the nail would need to be cut and removed and the option of antibiotics to prevent an infection. Westwood cut the nail, and let me know they could prescribe antibiotics and I agreed; however, without informing me or letting me know performed an exam on Beanie and charged me an additional $50 making a visit that should’ve been $50, $100. I found this strange considering I told them when I got paid and planned to bring Beanie in the following week for an exam, shots etc. This was definitely an unnecessary and secretive addition to a total of 15 minute visit that they clearly did for additional money rather than need. They didn’t even allow me to come back with Beanie and see what was being done, but did inform me they had to muzzle him. I saw other fur parents going back with their babies, but I wasn’t allowed back, AND an exam was just added to my hill that I’m not even sure really took place, nor did I approve of. They refused to remove the exam from my bill despite the fact I didn’t ask for it and wasn’t informed of it and since they don’t offer payment plans I was forced to pay the full amount then and there making me broke until pay day, which is inconvenient especially since it was not an emergency. I have never had a vet perform anything that costs extra without informing me and because of their greed wanting an additional $50 for this one visit, they will never again receive a dime from me for any of my beloved fur babies. I want to be informed, and respected as a human who isn’t made of money, and I also want what’s best for my babies. But I can’t go to a vet that I don’t trust and unfortunately this was very untrustworthy. A $15 nail clip turned into $109 without any conversation or additional information. I would rather go to a vet who can and will respect my pets as well as me and unfortunately Westwood is not that.

posted: 08/01/2023

Great staff, efficient checkin, clean rooms and waiting areas. Everyone seemed very knowledgeable. Glad to have them as our vets!

posted: 07/23/2023

GREAT people! Extremely efficient, friendly, and professional team. Provided full information and options and a care plan for both our horse and dog and then called to check on how they were doing. Great care, truly concerned from a team that works like clockwork. 👍

posted: 08/16/2023

Excellent service and friendly staff! We were a walk in on a Monday morning with our cat who was experiencing alarming symptoms through out the weekend. We were seen pretty quickly and provided updates often. We had never been here, but we will be returning to Westwood Animal Hospital!

posted: 07/10/2023

Excellent Veterinary and Vet tech staff! The only clinic in the area with walk-in hours Mon-Saturday. They’ve saved me many a trip to the ER in Charlottesville. Took great care of my little old lady this morning, for which I’m very grateful!

posted: 04/08/2023