Virginia Veterinary Centers - Richmond

I wish I possessed the words to adequately convey my gratitude and appreciation for your staff. I was turned away from 20 other vets during a medical emergency, as they were too busy! I was not given any options other than find somewhere else. I was so blessed to find Virginia Veterinary Center in Richmond. Their standard of care, their sense of duty, and overall commitment to performing their duties at the highest possible level blew me away. I have never encountered a more dedicated team of professionals and cannot possibly demonstrate my gratitude with mere words. They are to be commended and I hope are recognized for their absolutely unprecedented level of care and compassion. Everything! Your office puts the animals' needs before your own comfort, your own ability to go home in a timely manner, or even before taking a well deserved break. In every aspect your team shines and should be recognized for their commitment and dedication. I would also like to add, that the love and compassion your employees possess for those in their care shines through in their every action and word. Their patients are truly blessed to have them and they absolutely are the people their pets think them to be, superior in every way. Because of their care last night, my babies are together again, today.

posted: 05/20/2023

I came to this place last year with a dying dog in my arms and they turned me away and sent me to Charlottesville. Fast forward. Yesterday i took my pregnant dog there because it seemed as if she was having issues delivering. First they didnt do anything and trued to charge me 100+ dollars they told me that she wasnt in active labor. 30 seconds later they come back saying that she had delivered 2 puppies and that there was 1 more left. The whole time my dog was screaming extremely loud and they wouldnt do anything. Not a xray not a ultrasound. Until payment. Before she had the two puppies they pretty much told me with out payment we cant find out if theres and issue or not she could possibly pass if a puppy is stuck. They said to take her home and make her comfortable which i already had done before bring her there. And they were going to let my dog die. But luckily she had her babies and there was an extra. This place only cares about money and not your animals. Dont go here. They dont care about your companions. Oh and not to mention they sent me home with a puppy that was gasping for air.

posted: 09/24/2023

I loved working with Dr. Stephanie Dong, Monica, and Lindsey of internal medicine. They were super professional, concise, answered all my questions fully, made me feel reassured, and treated my dog Fenrir with kindness and respect. Everyone at VVC Richmond made me feel comfortable leaving my pet in good hands. They worked together with the overnight ER doctors and staff and saved Fenrir’s life!

posted: 08/24/2023

I CAN NOT RECOMMEND THIS PLACE ENOUGH! My fur baby after three short days of having her tested positive for Parvovirus (it was contracted through the breeder). She was immediately rushed here to be hospitalized for it. She was in hospitalization until this morning (7 days) and got the most wonderful care that I could ever ask for! I am a first time fur mom and wanted lots of updates, details, etc. when it came to her. They never made me feel as if I was a bother, always kept me updated and informed in what was going on and the next steps. It was a all around a blessing to have their care for my fur baby. The whole entire care team was awesome but I have to give a special shoutout to Dr. Kleemola who not only gave me the best care and advice for my puppy but also made me feel supported throughout the entire process! Another person I have to mention is Michael who was one of Layla’s Vet Assistants- he cared for Layla as if she was his own, always made sure she was still playing and tried everything to get her to eat throughout the process. PLEASE, if you have any medical issues or concerns when it comes to your animals don’t think twice before coming here! They are truly one of the best teams I have encountered when it comes to animals.

posted: 08/09/2023

It was one of the best and worst days of my life. My Belle Ann was found to have in operable cancer. I brought her from Fredericksburg for the best. I was sad for the news, but I realize I had the most competent, experienced, and caring help from the staff. I’ve seen in a long time. These days dentists vets, etc have taken over by big business. This place was the opposite. The security in knowing Belle Ann had the best care. That will ease my mind and heart in the coming days.

posted: 01/31/2023