Bush Veterinary Neurology Service (BVNS) - Richmond

4.8 (87)
5918 W Broad St, Richmond, VA 23230, USA

Hours:

Monday: 8:00 AM – 5:00 PM

Tuesday: 8:00 AM – 5:00 PM

Wednesday: 8:00 AM – 5:00 PM

Thursday: 8:00 AM – 5:00 PM

Friday: 8:00 AM – 5:00 PM

Saturday: Closed

Sunday: Closed

How to Save Money at Bush Veterinary Neurology Service (BVNS) - Richmond

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2025
Rating Provider Total Review
4.4 AKC 891
4.5 ASPCA 11,777
4.9 Embrace 17,271
4.9 Fetch 21,459
4.2 Figo 2,602
4.7 Hartville 165
4.9 Healthy Paws 10,011
4.9 Lemonade 805
4.6 ManyPets 2,344
4.0 MetLife 657
4.8 Nationwide 21,407
4.3 Pet Assure 12
4.5 PetPartners 113
4.3 Pets Best 12,248
4.6 Pumpkin 1,476
4.6 Spot 7,084
4.9 Trupanion 75,837
4.8 Prudent Pet 125

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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George

Are 5 year old Long Haired Daschund spontaneously had A disk in back go out.He could not use his rear legs and couldn’t feel anything in his feet. Things seemed pretty hopeless. 72 hours later the vet said only place available that could see him was in Richmond 2 Hours from are house. We went to see Dr Higginbotham and he ordered an Mri. Surgery to Fix this was only option. Surgery went well and Two weeks post op are Baby is starting to walk Again. It can still take a few more weeks to get back to new normal but we will take it. Thank you again Bush Veterinary Neurology for giving Oliver a second chance.

posted: 08/08/2023

Sarah Maser

I'm forever grateful to Dr. Higginbotham and his team. My tabby Calypso had a slipped disc in her tail that was causing her pain and trouble walking, and she ultimately had to get her tail amputated. Dr. Higginbotham and his team were so kind, accommodating, knowledgable and truly cared. We felt in very good hands through the entire process. I would recommend them to anyone. Can't thank them enough!

posted: 06/10/2023

Miquelle Fowler

Dr. Young and the rest of the staff were amazing! My sweet french bulldog Leo suffered from IVDD, he was losing all feeling in his hind legs and needed emergency spinal surgery. All of the receptionists did an exceptional job communicating with me, and Dr. Young was extremely knowledgeable and very realistic with me about the chances of different outcomes my dog had. All of them were so patient and kind during such a hard time! We are post op one week, and my dogs recovering even better than I had expected at this point! He is capable of standing on his own and has even been taking a few steps! Thank you to all who played a role in saving my boy - we are forever grateful!

posted: 04/15/2022

Tundra FX

Unbelievable that is the only word that describes Dr Young and his medical staff. We took our 3 year old Cocker in for a consultation with Dr Young last week for a disc issue. For some two weeks our baby would hide in the closet not eat hang his head down and would stumble while walking. After a visit with Dr Young he diagnosed it was a bad disc in his upper neck area pressuring the spinal cord causing nerve loss to his legs Dr young recommended surgery that same day to relieve the pressure off the spinal cord. That being said we were very concerned that our baby would never be the same do to complication that could occur with spinal surgery but we went ahead with the surgery and the next morning Dr Young called us telling us that our baby was doing fine and we could come get him that afternoon. On our way to the hospital all kinds of things were going though our heads (How would we carry him, How too feed Him, Would he have after affects do to the surgery) I can tell you now when they brought him out he was so excited, he wanted to jump again, wouldn't stop eating he was a different dog WE HAD OUR BABY BACK. I want to thank Dr Young and his staff for all the attention you gave our baby while in your care. I would HIGHLY recommend Dr Young to anyone that is considering have spinal surgery to there fur baby. Job well done Dr Young.

posted: 10/20/2022

K. Crawford

They are not cheap but you know this is America so everything is inflated except wages of the average Jane. With that out of the way I'd like to say thank you Rachel, Amelia and Dr. H for all the expertise, care and kindness you have shown me and especially my baby these pass few days. I most appreciate the knowledge and directness from the staff after results were found. Unfortunately my girls options weren't what we had hoped for. I also appreciate Dr. H not going in on me for interrupting him while he was kindly telling me the worse news I've received in a very long time. There I was talking about my baby's teeth and he's trying to explain she holes filled with fluid in her brain. I think you said something like and I quote "I could care less about her teeth at the moment". I'm mentioning this to say that in my ignorance of the situation I really just thought she would just need her legs corrected. Never thought it would be such terrible news. So I thank you for your patience with me as well. Rest In Love Tutu

posted: 10/23/2021