Tidewater Trail Animal Hospital

When you see the vets, they seem to be caring and spend time talking with you. The disappointment is with two of my dogs they treated for years. These unfortunate events happened years apart, and I said after the first time, I would never go back (shame on me). Two different sick dog emergencies approx 10 yrs apart that ended in euthanization, and they could not get either one in for an appointment. This is a rough time in the owners life, with the loss of a family canine member. I can not say enough about Ferry Farm Animal Hospital. I have honestly wanted to switch practices because they have always been there in my time of need, I'm not saying Tidewater is bad, but after being a patient for years, they were not there twice in my time of need. :(😞 I honestly hope they can correct this so others do not experience the same thing!

posted: 01/26/2023

I went to this vet several months ago with a reptile. He was misdiagnosed and treated for something he didn’t have. They didn’t have proper medication in stock. Do NOT go here if you have an exotic reptile. I had an amazing experience at Hartwood animal hospital. They have up to date medical care. My pet received light laser therapy and is now thriving .

posted: 06/12/2023

Had my dog neutered about 2 weeks ago. Still waiting for a follow up call. As others have reviewed, they don't care. Tried to tell me my pup had a scrotal infection, really it was razor burn. Young people manning front have absolutely no personality and lack of experience shows. Seriously for what they charge, better off letting the SPCA do it. Young vet tech said my dog had no stitches, when we showed them a picture of my dogs swollen scrotal sac, tried to tell me it was the dog licking and if stitching was open there would be an extra charge? (wait awkward vet tech said dog had no stitches) Also charged me 35 bucks for a $2.00 soft cone. Avoid!

posted: 02/28/2023

When I first took my dogs there we had 6 (or 7?) dogs and took them in pairs on and off all day for appointments. In the 2nd set of pups I had a one that was scared of men - especially taller men - and deep voices? He was so scared. Dr. Greg (tall with a deeeep voice) crawled on the floor for 30 minutes (!!!!!) while discussing all our questions and concerns while slowly gaining trust. Dr. Andi is equally loving and wonderful with our pups. We left them for a few years for a closer vet when we had kids and couldn't handle the 1.5 hour round trip drive but we're so happy to be back! Did I mention they are almost always exactly on time?! A vet on schedule? Amazing! Their 3rd doc, Dr. C...something is very straight forward and no-nonsense. Empathetic to the pups we bring and answers all our questions as well. Like Drs. Andi & Greg would bring on someone who wasn't great - this is THE VET you need to trust with your animals.

posted: 03/27/2023

Great doctors and prices are more than fair. They truly care about my pets and everyone is helpful and kind. Love that this is now my vet! Update: still with this vet and still very happy. Highly recommend them. We also now take our dogs for grooming here and they do awesome! Our poodle is very skittish and needs light sedation, and they do great.

posted: 02/25/2023