Little River Veterinary Clinic

I am honestly mind blown right now. After mentioning to the receptionist that I was coming to them based on a referral, somehow in trying to figure out a time to have my cat come in as a new patient, the conversation went from us figuring out the best time, to being put on hold so the receptionist can speak with the vet tech about whether Saturday would be an option, and when she came back on the phone, I was no longer allowed to schedule an appointment and would not be accepted as a new patient. I would love to speak with whomever is in charge if they read this.

posted: 09/27/2024

We used Little River Vet for years but have been without a pet for a while. But we now have dog and cat and are so glad Little River (now Pender) is still available for the excellent care we had previously.

posted: 10/17/2024

I'm deeply disappointed with this clinic. Dr. Judy Downs has a terrible attitude towards clients; she becomes angry at every question I ask her. It's evident that her main focus is on making money from clients, and she appears to care very little about the well-being of animals. When my cat's condition worsened, my husband called the clinic because Dr. Judy Downs had previously seen her and we needed advice on medication to help. However, she refused to speak with us, possibly because of my dissatisfaction with the way she had treated us during our last visit. Regrettably, my cat passed away shortly after.

posted: 12/05/2023

I took my great dane to the clinic to be fixed years ago. She was only two years old. I wanted to see her the night of the surgery and was told I was unable. The next morning I was telephoned at work and told she was dead. An autopsy was done and she bled to death. They were aware she was in heat a few weeks earlier. Subsequently, I was notified by others that large dogs should not have that surgery so soon after heat. My heart still breaks about what happened. I loved the dog so much. In addition, they refused to pay the cost to get a new puppy. I paid over $2,000.00 for her. I did wind up getting a new puppy a few months later with no help from them. They tried to bill me after killing my beautiful girl. I would not suggest this clinic.

posted: 06/27/2022

Dr. Downs and the team at Little River are great! I had several bad experiences with my previous veterinarian that mostly boiled down to me not feeling listened to. That has never been the case here and this team is why we travel 40 minutes for our visits. Every part of the team takes time to intently listen to my concerns and I feel my voice is heard and valued in the care my dog receives. Any time I have questions they're quick to answer. My dog gets her regular care here and Dr. Downs did her spay as well. I've had a couple of times where my dog needed to be seen quickly and they were able to accommodate her within what I know is a very busy schedule. I also tend to be pretty anxious when it comes to my dog and her care and they have always been great at talking me through everything to calm my nerves. From the front of the house to the doctor and back I've been very pleased with the care we get at Little River and would highly recommend them!

posted: 08/23/2023