Highlands Veterinary Clinic

Very friendly and welcoming staff. Knowledgeable. I can tell they care about my animals. I always recieve check up phone calls afterwards to see how my babies are. Love this place.

posted: 12/04/2024

I needed emergent care for my dog while on vacation in Covington and they fit us in as quickly as they could. The staff was friendly, concerned for my Tye, and efficient. A couple of shots and a medication and we were on our way back to our cabin. I am forever grateful to the staff at Highlands Clinic…They were wonderful!!!

posted: 07/16/2024

Our little 12 year old mix breed dog needed a splenectomy. We had originally had taken her to Roanoke to the emergency vet clinic and we didn't have the funds to give Karma the live saving surgery she needed. So we called the vets down at Highlands Veterinary Clinic to see if they could give Karma the surgery she needed. After the initial exam they said that could and the price would be $1200 where The emergency vets in Roanoke wanted over $3500 for the surgery. They explained everything Karma would need and everything. They called us after the surgery let us know Karma was all right and did amazing in surgery. Then later on they called us and said Karma was ready to come on home. They did an amazing job and saved our fur baby. So from now on I believe I will go to them for all my fur babies' needs. They aren't expensive, they have knowledge, and they will do anything that is in their power to help you and your fur babies.$45 is not a lot of money for them to examine your pet. And depending on what your pet needs they make it affordable. Again I wanna thank them for saving Karma. Right now Karma is resting but I know deep down that if Karma could talk she would be giving them her thanks and appreciation.

posted: 04/22/2023

My daughter's cat, who had always been a quiet character, started hiding away more frequently. We noticed she started losing weight and then for a day stopped drinking. Dr. Emily found that Zelda, our cat, had a huge abscess on her back, in the middle of her shoulder blades. After draining the abscess, two days at the clinic and a course of antibiotics, Zelda is better than ever! My daughter is so grateful to the wonderful staff at Highlands Vet Clinic. Thank you.

posted: 04/16/2024

I wouldn't even give one star however it's necessary to leave a review. My wonderful dog of 10 years was showing signs of lameness In January and this was the only clinic that had an open appointment. The cause turned out to be Lyme disease. Now we're here in April and she's having recurring symptoms in her legs. The EXACT symptoms. The vet told me it's very possible that recurring symptoms could happen. Okay, so I called to see if I could get a prescription for doxycycline as that was the antibiotic used in January. Well no of course it's just not that simple They need to do a complete exam again to be sure what's causing the symptoms. If they were so sure 3 months ago and the vet clearly stated she could have recurring symptoms why put everyone through the stress of going through all that again? OH RIGHT .........MONEY!!! The girl on the phone says I'm sorry but she will need to be examined to be sure we're treating her correctly! It's the exact symptoms!!!! I wasn't always in a situation where money was an issue. But I'm older the economy is horrible and I've had my own health issues. I'm in the process of moving and it's literally taken all my savings. Why can't anyone be understanding and caring anymore?! The Almighty dollar! So they would rather see a beautiful wonderfully trained dog suffer than help her it's disgusting! They should be ashamed but they aren't!!!

posted: 04/17/2024