West Lake Animal Hospital

I had originally gave them a much worse review, I was very upset over losing my beloved Roxy, she was my support animal and I loved her very much. I do believe that we could have gotten a little better care, like my dog dieing in my arms while they figure out a billing problem for someone else was a bit neglectful. I have lost my baby girl and I do somewhat blame them and will never take another animal to them. We did get a card signed by all but the Dr. that I feel wronged us and a card with her paw prints. I miss my baby girl so much, it was not her time.

posted: 08/13/2023

Took my dog here to get neutered, the staff was very nice and welcoming, along with the vet who did the surgery. I was very nervous and they were able to calm my nerves and kept me updated after the surgery. From the time we walked in, he was getting all types of love which also made me very happy. Made me feel like they were treating him like their own dog. I was even given recommendations on new dog shampoos to use for his sensitive skin (after trying countless of different products). I’ve called them countless of times with silly little questions about his healing process (as a dog mom who spazzes about every little thing) and they were more than happy to help, and told me to keep calling with any questions or concerns I had.

posted: 05/20/2023

We have been coming here for years with such great service from everyone. Dr. Nebeker is always thoughtful and provides wonderful care for our dogs. Unfortunately, we had to put our Aussie down due to kidney failure. But everyone there was so kind and thoughtful for us. I would definitely recommend coming here.

posted: 04/08/2023

The best place ever! I have a lot of dogs and it is hard to find a vet that really cares! I took my big guy to another vet who said he would need monthly allergy shots for the rest of his life. I thought that was silly so I went on the hunt for a new vet and believe me, I been to a-lot of places. Finally I found WLAH and let me just say they love your pet just as much as you do and my big guy didn’t need shots for life in fact all he needed was different food and he has been great. Ladies and gentlemen don’t just settle on any vet cause they are close by do your research and work with the BEST! If you see this review just know these guys will take so much care of you. Oh and they are affordable! Also! If you have a hedgehog they will see them here.

posted: 02/01/2023

The staff here are always friendly and efficient. I've never had to wait long. They've seen all 3 of my cats for everything from simple immunizations to surgeries. They always listen to me, even if I give too much information, and always act on my needs. I am so lucky to have a great, affordable vet. As the cherry on top, when one of my pets passed, they were kind and nurturing souls. I hope to be a customer for a very, very long time.

posted: 08/02/2023