A Gentle Vet

A Gentle Vet was recommended to me by my dog trainer and I can see why! I had the best experience at A Gentle Vet! Everyone that I talked to on the phone was friendly and pleasant. My dog can be reactive towards other dogs and they allowed her the space she needed so that our visit could be calm and stress free. Dr. Vetter was very kind and respectful. They're up front with fees, don't push anything on you, and the environment is so welcoming. I waited months for them to accept new clients again and am so grateful we are now part of their fur family!

posted: 04/16/2023

We came for our 6mo old pyredoodle's first well visit. The staff was patient with her learning the process and very kind. Dr. Olsen took his time answering our questions and listening to our experiences with our pup. Thanks for making her experience a good one!

posted: 04/17/2023

If your dog needs more attention than an exam once a year, you should look elsewhere. I haven't had the greatest experiences with A Gentle Vet, unfortunately. I think this clinic has taken on more pets than they can serve. A couple months ago, my dog had her first exam appointment with this clinic. We waited 30-40 minutes for the Dr to see her after a vet tech did initial checks. At the time, this didn't stand out, I know things can get busy. However, my dog has a disease that regularly needs attention and quick action if she starts showing signs of distress. Twice now, she's needed some extra help getting through a stressful event. When I've communicated the situation to A Gentle Vet, communication with me and help were delayed to the point my dog's condition would worsen significantly before she got treatment. Last week my dog's stool was literally just blood and she was experiencing worrisome accompanying symptoms. When I sent a picture and called A Gentle Vet first thing (ironically my dog experienced this right as they opened), I was told my doctor was in appointments all day and they didn't know when she would get back to me. I didn't end up hearing back at all. But after an hour or so of watching my dog's condition worsen, hoping I'd hear any guidance from her doctor (I called again but couldn't get a hold of anyone), I called a different vet office and was told to bring her in immediately. It's disheartening to call your vet worried about your pup and hear that an extreme situation will not be reviewed with any urgency. I was very disappointed. I think it's neglectful to take on more clients than you can maintain, and that seems like what's happened here. I'm switching to someone who will give my dog the care she needs when she needs it. On the less important side of things, the building isn't in the greatest shape, the exam room chairs are small and uncomfortable. It's fun that there are dogs behind the front desk. Most of the staff are nice.

posted: 07/16/2023

I rushed my puppy here on a critical basis right after they closed. The staff and doctor were kind enough to stay late and examine my puppy. The doctor seems very knowledgeable in caring for animals. Just hoping that we can figure out what's going on with her.

posted: 02/14/2023

The folks here are amazing. Super smart, kind, and informative. Dr. Olsen saved my buddy's life and gave the family an extra two years with him. A gentle vet is the best.

posted: 06/27/2023