Olympus Cove Veterinary Clinic

Thank you to Dr. Tarassov and staff for seeing our dog for an urgent visit. Most clinics require your animal to be an existing patient before they will assist. Thankfully we found Olympus Cove clinic when our dog had a very infected paw and needed a foreign body exploration done, late on a Friday afternoon. Everyone in the clinic was very friendly and genuinely cared about our fur baby.

posted: 07/21/2023

I have had average experiences with the vets at Olympus Cove. However, the front desk have been inconsiderate and rude. I needed to bring my German shepherd in for an emergency appointment in July, which we waited over 90 minutes for outside of the clinic. When we were brought in and I was getting his weight, I asked for a treat, to lure him onto the scale. The person checking me in told me there are people waiting and the treat could wait. I had just waited almost two hours to get him in and figured the 5 seconds it would take to get him a treat wouldn’t be a big deal. They have also handled him poorly on leash in the past after I had specifically asked them to use his halti if needed, but instead they used a slip lead that choked him. Finally, I called this month to ask for his heartworm renewal. Corinne at the front desk impatiently answered that they won’t do any prescriptions without a heart worm test. That’s reasonable, however, the delivery and tone could have been much better. I have since found a smaller clinic that is much more compassionate and genuinely interested in helping animals. I can’t believe I endured taking him here for so long. I will not be back here to deal with impatient staff while my pet and I are already in a stressful situation. I will say the new vet commended the clinic for how thorough their notes are. I do appreciate that, just wish their staff had better stress tolerance and patience.

posted: 08/09/2023

I called ahead to see if I could bring my cat in and the front desk person told me that Fridays are walk in days and that worked for me. On Friday I showed up right before 10 and was told that the walk in hours start at noon, which I didn't remember being told from the phone conversation. I was faced with either waiting for 2 hours with my stressed out cat, or leaving and coming back. The front desk person that day seemed to understand the miscommunication and said they could try to get me in before 12, maybe 11:30. This was kind, but I didn't want to leave my cat in his carrier for 1.5 hours. I told her I would have to leave and I may not be able to come back. Before I got to the door she offered to see what they could do and brought me and my cat right back. While I wouldn't expect this type of exception to always be made, I really appreciated that she had some options for me and went out of her way to help. We were out of there within 40 minutes with a good solution for our situation, which is faster than I would expect. I'm happy with the care and service here and happy to continue taking both my pets.

posted: 08/05/2023

My family and I have been very impressed with Dr. T and his staff. They have been so genuine, kind, and thoughtful throughout our visits with them. This is our 3rd time going back to them and would definitely recommend them as a provider. They truly care for you pet as an individual and think about their specific situation, which I appreciate. Thank you Dr.T and your wonderful staff.

posted: 08/04/2023

Adrei Tarrasov came into the room and was extremely unprofessional, he told me that my dog did not have anxiety and I was not training him properly. I had told him about his issues going into the kennel and how nervous he is being anywhere near it and how I have tried everything to get him in and make him more comfortable. My dog also cannot be left alone as he does have extremely bad separation anxiety. I told him I could not afford a trainer for my 8 month old puppy and he proceeded to say “then why did you get a dog” he proceeded to test his kennel anxiety out and despite my dog sounding extremely distressed in the kennel, he said he was doing it all for attention. He then didn’t charge for an exam so I could “go get a trainer”. He is a HORRIBLE vet and wouldn’t recommend going here at any point in time. If you would like to be told how horrible of a dog parent you are then definitely go here. There is a reason this doctor has gotten many 1 star reviews regardless of how many excuses he tries to make for his own behavior.

posted: 08/16/2023