Wasatch Animal Urgent Care

I honestly have never been so impressed in my life with the vet. I brought my young puppy in who had swallowed something and Dr. Luke and his team took amazing care of us. He took the time to explain things to me and made me feel comfortable with what was going on. The lady up front told me they would call when they were done but I was more than welcomed to call whenever to check on him. The tech also was very kind and good with my puppy and helped explain things as well. When it was time to pick my puppy up from surgery Dr. Luke took the time to explain to me what he had to do and draw a picture even so I was able to visualize what happened. Dr. Evans was also amazing to work with and was very kind. From start to finish I knew we were in great hands and I could never recommend this clinic enough. Thank you guys for everything you do.

posted: 12/08/2024

I discovered at 10:00 on a Friday night that my cat needed to see a vet due to a ruptured abscess. I was prepared to have to drive all the way to Layton or even SLC. It was so nice to be able to take him to a local clinic. Not only was he able to get care MUCH sooner, but I didn’t have to worry about being awake half of the night trying to drive. The staff was kind & caring.

posted: 12/27/2024

I had an incredibly frustrating experience at this after-hours vet. Despite being the only patient there, it took 30 minutes for a tech to even come in and talk to us, followed by another 45 minutes just to receive a price estimate. I was shocked by the cost—$250 for X-rays on a 15lb Pomeranian, plus a $125 appointment fee, and an estimated $100 for medication (without them even assessing her properly yet). They also pushed for $200 blood work due to her age, which I declined since I was only there for pain in her neck. After declining the blood work, it took another 20 minutes to get a revised estimate that I had to sign. They finally took my dog, and after 40 more minutes, the vet came in to tell me she just needed additional pain meds—nothing more. Then we waited another 30 minutes for the tech to return with my dog, and even after that, 45 more minutes passed with no medication in sight. After 3+ hours of waiting with my senior dog who had not been potty in that amount of time, I had enough and went to the front desk to ask to pay so I could leave. They told me the medication would take another 10 minutes. When I finally went to pay, the bill was nearly $500—$45 more than my estimate. When I asked why, the receptionist had to dig through paperwork to find my signed estimate, and the only answer was that “the meds must have cost more than expected.” I felt like nothing more than a dollar sign to them. On top of the excessive wait times and lack of urgency, I could hear the staff laughing and goofing off the entire time I was stuck in the room waiting for nothing. This place is disorganized, overpriced, and completely unprofessional. Next time, I’ll wait for regular vet hours. Not worth the time or money.

posted: 02/14/2025

Dr.Evans and the team there tonight were amazing. I so appreciated how the doctor validated my concerns and how communicative he was about what might have been wrong with my cat. The vet isn't a cheap place but as a poor college student, I appreciated how open they were with how much things would cost. The team was fast and made sure that all of my questions were answered and they listened to my concerns.

posted: 12/28/2024

We came in on a Saturday evening with a cat in need of help and Wasatch Animal Urgent Care took fantastic care of us. The staff were extremely helpful and communicative, and treated us and our cat with such kindness. I cannot say enough positive things about our experience and am so appreciative that the staff were able to help our furry family member.

posted: 09/23/2024