Colonial Park Veterinary Hospital

We have used Colonial Park for many years and they have always been amazing and had great customer service. Today just confirmed that for me. I took my two big dogs to get a vaccine and I had my baby with me. They were so kind and came out and got my dogs out of the car for me, gave them the vaccines, and brought them back so I never had to get my baby out of the car! It was a huge help and relief for an anxious mom trying to figure out how to manage a baby and two large dogs so thank you so much! We love colonial!

posted: 08/18/2023

They took care of my pup these past few days as he battles a rattlesnake bite. The staff care, they listen, and they have anti-venom on hand. 450$ a vial. Significantly helped my best friend.

posted: 06/27/2023

This review is a little tough for me to write. Not because I had a bad experience, just more so due to the reason that I had to visit this establishment. First off, the staff was great. They treated me and my furry friend respectfully and were as sympathetic as they could be while staying professional. I visited Colonial Park as a result of one of my beloved cats suffering from an acute illness. Unfortunately, this was the last stop for my buddy, and after a thorough exam and a critical test, he had to be euthanized. 😥 Other than that unfortunate turn of events, my experience there was great. I would not hesitate to return to this facility for future care of my pets or recommend their services to other pet owners. They do great work there.

posted: 02/08/2023

Really sad to give them this rating, but I’m very upset with the decline I’ve seen here over the last few years. The main reason for this low rating seems to unfortunately be due to the inefficiencies when dealing with the office staff. I’m sure the doctors and nurses are still fine. Recently my dad took his 17 year old dog up there to be seen, and the nurse told him it would be 15-20 min to see a nurse and to see a doctor would be a longer wait. Dad assured her that seeing a nurse was fine for this visit. After he got in the parking lot and called again just to remind them that he was there and fine with seeing a nurse. After waiting an hour in the lot, he called again and they said it would be another hour. Each time he called it was like they had no clue who he was or what was going on. Finally he couldn’t wait anymore because he had another appt and just had to leave. A total waste of 2 hours of his time plus additional stress on the dog. I called up there to discuss boarding options for this same dog, and whoever I spoke to said she would talk to the boarding manager and call me back that same day. She took my name and number. It’s been almost a week, and I haven’t heard back. It just seems their systems or lack there of for servicing customers in the office are not adequate, especially since they do not schedule appointments.

posted: 06/27/2023

I absolutely love the Colonial Park Veterinary Hospital and the staff. They have taken care of all three of our dogs. Every time we have come in, the staff is always so helpful and welcoming.

posted: 07/30/2023