Shelley Drive Animal Clinic

My husband Bob, and I, want to thank everyone for taking excellent care of our beloved Golden Retriever, Nova Ginger Belle Pantalon, during her treatment for lymphoma. I also want to thank all of you for taking care of me, as I was on an emotional rollercoaster during her brief illness. We want to extend a special gratitude to Dr. Justin Twomey who guided us through her treatment when we were referred to him from our primary veterinarian. Nova crossed The Rainbow Bridge on December 22nd, 2022. She was born on October 15th, 2016. We miss her so much. She left a big hole in our hearts and her sisters, Lucie and Penni are just now adjusting to her being gone. I hope everyone will remember her for dragging me to the car on her leash after treatments - as well as some of the time not wanting to go inside. Nova was a big, bright spirit! Again, we thank you all🐕💫

posted: 08/13/2023

Congratulations on many wonderful years as our veterinarian and to the Tyler community. Our family has had so many cherished pets under your and your team's care, starting with Dr. Arnold. Enjoy retirement!!! Adele Regan and Family

posted: 08/15/2023

On 6/29/23 was the worst day I ever had . With that said it was due to the staff at Shelly’s animal clinic that saved my 11 year old pit bull and made the day brighter ..The staff and the DR’s have always taken wonderful care of my dog . I want to thank Sammie and Parker for the love and care that they gave to my baby ……. Thank you so much and I am so glad my Lord put you in my path that day …. SE

posted: 07/06/2023

Dr. Twomey is fantastic! My dog had an echo done and the veterinarian explained everything that he saw and explained why certain medications were needed. I'm a visual person so to be able to see the echo along with the veterinarian made it a lot easier than trying to picture it. My dog did not cry for the blood draw which was done in the room with me is always a plus in my book. Aleshia (I'm sorry if I can't spell the techs name correctly) handle my fur baby with lots of tlc. This is my first visit here and I am extremely happy with the service they provided. I will be back with my other fur babies and happy to say that we found our veterinarian in Tyler. I've called around Tyler TX for our new vet and when I spoke to the receptionist on the phone she seem to know what she was talking about and it was refreshing, instead of getting, "I can't tell you that over the phone etc". If anyone is having trouble giving this place a chance just call the receptionist, they know what they are talking about and the veterinarians are amazing.

posted: 06/15/2023

I rescued a grey tabby kitten on road somewhere in Tyler that was critically injured. Since it was an emergency I rushed this kitten to Shelly Clinic to see how they can help it. The Receptionists there said at first they couldn't help me with this situation and made it seems like I was an inconvenience bringing this kitten. However one of the vet assistants there said they could try an exam and see what the Doctor says. I left the kitten in their hands and within the hour Dr. Twomey contacted me and began the exam and was willing to help the kitten. I am so grateful for Dr. Twomey for taking the initiative to rescue this kitten and give it the care it needed. The Receptionists there however seemed irritated at times so not sure what's going on with that customer service aspect.

posted: 06/22/2023